[Domain Protection] How to Log In to the Administration Console

Overview

This article explains how administrators responsible for the initial setup and operational management of Domain Protection can log in to the Domain Protection administration console.

Notes

1. Administrator privileges for Domain Protection are required to view the actual screens and modify settings.
2. For the initial login, you can log in to Domain Protection only using the initial administrator account displayed in the Customer Portal.
   Please check the Domain Protection settings from the list of services in the Customer Portal.
   [Customer Portal] Checking the List of HENNGE One Services
3. The content of this article is based on product specifications as of October 2026 and may be changed without prior notice.

Procedure

1. Access the Domain Protection login page using the URL below.
   https://console.smtps.jp/dp/login

   

2. For the initial login only, set a password.
   Click [Forgot Password], then enter the initial administrator account listed in the Customer Portal, which was issued specifically for Domain Protection.
   ※For information on how to check the account name, please refer to the following article.
   [Customer Portal] Checking the List of HENNGE One Services
   When you click [Reset Password], a password reset email will be sent to the initial administrator email address.

   メールタイトル：[Customers Mail Cloud]仮パスワード発行のお知らせ

   

3. Access the login URL provided in the email, and log in using the initial administrator account and temporary password.

4. The password setup screen will appear. Set your password.
   ※Passwords can contain alphanumeric characters and certain symbols. However, the following five symbols cannot be used.
   & > < " '

   

5. The Customers Mail Cloud dashboard will be displayed.
   For the initial login only, configure a one-time password (OTP).
   Click the user name in the upper-right corner of the screen, then click ［My Account］.

   

6. The account status will be displayed. Select ［Enable One-Time Password］, then click ［Save］.

   

7. Scan the QR code using a one-time password application such as HENNGE Lock, enter the generated one-time password, and click ［Authenticate］.

   

8. After completing the password setup, you can navigate to the Domain Protection login page from ［Customers Mail Cloud］ in the upper-left corner of the screen.

   

9. Return to the login screen, enter your account and password, then enter the OTP to log in.

   

10. The procedure is complete when you return to the dashboard.
    For subsequent logins, use your login ID, password, and OTP.

Translation Disclaimer

This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.