[Email Archive Modern] How to Bulk Export Emails

Overview

This article explains, for administrators who operate the Email Archive Modern administration screen, the procedure for extracting and downloading multiple archived emails using the "Bulk Email Export" feature.

Notes

1. The content of this article is based on the product specifications as of August 2026, and is subject to change without notice.
2. To use the Bulk Email Export feature, you need the ［User Settings］－［Archive Search & Statistics］－［Bulk Email Export］ permission in the administration screen.
3. Only the Requester who submitted the export request can download the exported file.
4. For details on the differences from the Archive Search result download feature, please refer to the following article.
   [Email Archive] I want to know the types and limitations of downloading archived emails.
5. The Bulk Email Export feature has the following specifications and limitations.
   • Export limits and capacity
     1. The monthly email export limit is 100,000 emails. ※Usage is reset on the 1st of each month.
     2. The email export capacity limit per request is 15GB.
   • About jobs and downloads
     1. Up to 4 jobs can be requested at the same time.
        To request a new job, please cancel an existing job or wait until one of the jobs becomes Available.
     2. The Download Link is valid for 7 days.
     3. The downloaded file is in ZIP format. After extracting it, you can view the email files in eml or mbox format.

Procedure

Submitting a Request

To export the target emails, submit a request and download the file by following the steps below.

1. From the left menu of the administration screen, access ［Bulk Email Export］ and click ［Request Bulk Email Export］.

   

2. Set the following Filter Conditions, then click ［Prepare Export］.
   • Required Fields
     ・Search Period
     ・Select one of ［Sender／Recipient］［Sender］［Recipient］
     ・Specify Address (1 to 10)

   • Optional Fields
     ・Check ［Specify Counterpart］ and specify an Address or Domain (1 to 10)
     ・Select one of ［Subject／Body］［Subject］［Body］

     

3. If the displayed Number of Emails is acceptable, click ［Submit Request］.

   

4. Confirm that the Status of the target job displayed in the list is "Available," then click ［Download］ to download the file.
   ※In .zip files you will find eml files, and in .mbox.zip files you will find mbox files.

   

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This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.