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[Email Archive Modern] How to Export Emails in Bulk

Overview

This article explains the procedure for administrators operating the Email Archive Modern management console to extract and download multiple archived emails using the "Bulk Email Export" feature.

Notes

  1. The contents of this article are based on product specifications as of June 2026 and may change without notice.
  2. To use the bulk email export feature, you need the permission Bulk Email Export under User Settings - Archive Search & Statistics in the management console.
  3. Only the user who registered the export job can download the output file.
  4. For differences between the bulk email export feature and the archive search result download feature, please refer to the following article.
    [Email Archive] I want to know the types and restrictions of downloading archived emails.
  5. The bulk email export feature has the following specifications and limitations.
    • Export Limits and Capacity
      1. The monthly email export limit is 100,000 emails. *Usage resets on the 1st of each month.
      2. The maximum export capacity per request is 5 GB.
    • Jobs and Downloads
      1. You can request up to 4 jobs simultaneously.
        To request a new job, please cancel an existing job or wait until one of the jobs is completed.
      2. The download link is valid for 7 days.
      3. The download file is in ZIP format. By extracting it, you can view the email files in EML format.

Procedure

Registering a Job

To export target emails, follow the steps below to register a job and download the file.

  1. From the left menu in the management console, access Bulk Email Export and click Register Bulk Email Export Job.
  2. Set the conditions below and click Check Number of Emails.
    • Required Items
      ・Search period
      ・Select one from Sender/Recipient, Sender, or Recipient
      ・Specify 1 to 10 email addresses
    • Optional Items
      ・Check Specify Correspondent and specify 1 to 10 email addresses or domains
      ・Select one from Subject/Body, Subject, or Body
  3. If the displayed number of emails is correct, click Register Job.

  4. Confirm that the status of the target job displayed in the list changes to Completed.

    After completion, click Download to download the file.