Overview
This article explains the procedure for administrators operating the Email Archive Modern management console to extract and download multiple archived emails using the "Bulk Email Export" feature.
Notes
- The contents of this article are based on product specifications as of June 2026 and may change without notice.
- To use the bulk email export feature, you need the permission Bulk Email Export under User Settings - Archive Search & Statistics in the management console.
- Only the user who registered the export job can download the output file.
- For differences between the bulk email export feature and the archive search result download feature, please refer to the following article.
[Email Archive] I want to know the types and restrictions of downloading archived emails. - The bulk email export feature has the following specifications and limitations.
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Export Limits and Capacity
- The monthly email export limit is 100,000 emails. *Usage resets on the 1st of each month.
- The maximum export capacity per request is 5 GB.
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Jobs and Downloads
- You can request up to 4 jobs simultaneously.
To request a new job, please cancel an existing job or wait until one of the jobs is completed. - The download link is valid for 7 days.
- The download file is in ZIP format. By extracting it, you can view the email files in EML format.
- You can request up to 4 jobs simultaneously.
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Export Limits and Capacity
Procedure
Registering a Job
To export target emails, follow the steps below to register a job and download the file.
- From the left menu in the management console, access Bulk Email Export and click Register Bulk Email Export Job.
- Set the conditions below and click Check Number of Emails.
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Required Items
・Search period
・Select one from Sender/Recipient, Sender, or Recipient
・Specify 1 to 10 email addresses -
Optional Items
・Check Specify Correspondent and specify 1 to 10 email addresses or domains
・Select one from Subject/Body, Subject, or Body
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Required Items
- If the displayed number of emails is correct, click Register Job.
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Confirm that the status of the target job displayed in the list changes to Completed.
After completion, click Download to download the file.