[Password Manager] How an Administrator Logs In for the First Time

Overview

This section explains how the Administrator (Owner) of Password Manager logs in to the Password Manager admin console for the first time.

Notes

1. The content of this article is based on product specifications as of September 2026 and is subject to change without notice.
2. To log in to the Password Manager admin console, you need an Access Control Account.
   For Access Control setup procedures, refer to the following articles:
   [Access Control] List of Setup Procedures (Microsoft 365)
   [Access Control] Setup Procedures List (Google Workspace)
3. If you log in to Password Manager using Private mode (an incognito window), Device Approval is required each time you log in to Password Manager.
   To avoid having to complete Device Approval each time, we recommend using a regular browser.

Prerequisites

To log in to the Password Manager admin console for the first time, you need the Access Control User ［ha****@<customer domain>］.

1. Verify that the Access Control User ［ha****@<customer domain>］ exists.
   If it does not exist, create the Account ［ha****@<customer domain>］ by following the procedure below.
   [Access Control] New User Creation / Edit

   Username	ha****
   Last Name	Administrator
   First Name	AccessControl
   Display Name	Administrator AccessControl
   Login ID	ha****@<customer domain>
   Role	Optional

2. Verify that access to Password Manager is allowed in the access policy group to which ha****@<customer domain> belongs.
   If access is not allowed, refer to the following article for the procedure and allow access to Password Manager.
   [Access Control] Creating/Editing Access Policy Groups
   See the Items (Allowed Service Providers) item.

Procedure

1. Log in to Password Manager using the Account ha****@<customer domain>. Access the Password Manager Login screen using the following URL.

   https://password.auth.hennge.com
   

2. Select [Sign in with HENNGE], and log in to Access Control.
   *For Login information, refer to ［Service List］－［HENNGE Access Control］ in the Customer Portal.
   [Customer Portal] Checking the List of HENNGE One Services *If you have changed the initial Password listed in the Login information, please check with your organization.
   

3. When logging in for the first time, the Download Recovery Key screen appears. Download Your Recovery Key and Save it in any Location. After saving it, click ［Your Recovery Key Has Been Saved］.

   
   

4. The Password Manager admin console appears.

   

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This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.