[Password Manager] Initial Administrator Login Procedure

Overview

This article explains how the Password Manager Administrator (Owner) can log in to the Password Manager administration console for the first time.

Notes

1. The content of this article is based on product specifications as of October 2026 and is subject to change without notice.
2. An Access Control Account is required to log in to the Password Manager administration console.
   For Access Control setup procedures, refer to the following articles.
   [Access Control] List of Setup Procedures (Microsoft 365)
   [Access Control] Setup Procedures List (Google Workspace)
3. If you log in to Password Manager using Private mode (an incognito window), Device Approval will be required each time you log in to Password Manager.
   To avoid the need for Device Approval each time, we recommend using a standard browser window.

Preparation

To log in to the Password Manager administration console for the first time, Access Control must have a User with the same name as the initial Password Manager Administrator Account.

1. Access the Customer Portal, check the initial Password Manager Administrator Account, and make a note of it.
   [Customer Portal] Checking the List of HENNGE One Services

2. Confirm that a User with the Login ID verified in Step 1 exists in Access Control.
   If no such User exists, create one by following the procedure below.
   [Access Control] New User Creation / Edit

   Username	Any
   Last Name	Any（such as Administrator）
   First Name	Any（such as AccessControl）
   Display Name	Any（such as Administrator AccessControl）
   Login ID	Account name confirmed in Customer Portal
   Role	Any

3. Confirm that access to Password Manager is allowed in the access policy group to which the User belongs.
   If access is not allowed, refer to the following article for the Procedure, then Allow Access to Password Manager.
   [Access Control] Creating/Editing Access Policy Groups
   Refer to the Items（Service Providers to Allow） item.

Procedure

1. Log in to Password Manager using the initial Administrator Account.
   Access the Password Manager Login screen using the URL below.
   https://password.auth.hennge.com 
2. Select [Sign in with HENNGE] and log in to Access Control.
   ※For Login information, refer to ［services］－［HENNGE Access Control］ in Customer Portal.
   [Customer Portal] Checking the List of HENNGE One Services
   ※If Access Control is already in operation and the initial Password listed in the Login information has been changed, please check within your organization.
   

3. When logging in for the first time, the Download Recovery Key screen is displayed. Download Recovery Key and Save it to any Location. After saving it, click ［I have saved Your Recovery Key］.

   
   

4. The Password Manager administration console is displayed.

   

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This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.