Question
An Error has occurred, so can I Modify or Reset the Settings for synchronizing users from groupware (Microsoft 365/Google Workspace)?
Answer
Yes, this is possible.
The Procedure differs depending on the groupware service you use.
Select the groupware service you use from the tabs below and perform the Procedure.
Microsoft 365
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From the Tadrill admin console, access the ［Integrations］ page.
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On the Integrations page, click ［User Sync with Microsoft Entra ID］ - ［Settings］.
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Click [Reset Integration].
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Review the displayed content, then click [Reset].
※The synchronization Settings will be removed at this point, so Procedure 5 and onward are optional. - Log in to the ［Microsoft Entra admin center］ using a Global admin account, then access ［Enterprise applications］ from the left menu.
- On the Enterprise applications page, select ［All applications］ and open ［Tadrill Directory］ from the list.
- From [Properties], click [Delete] to Delete it.
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Configure the Integrations again by following the same Procedure as for the initial integration.
[Tadrill] User Information Synchronization Settings (Microsoft 365 → Tadrill)
Google Workspace
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From the Tadrill admin console, access the ［Integrations］ page.
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On the Integrations page, click ［Sync users with Google Workspace］ - ［Settings］.
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Click [Reset Integration].
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Review the displayed content, then click [Reset].
※The synchronization Settings will be removed at this point, so Procedure 5 and onward are optional. - From the Google Workspace admin console, access ［Security］ - ［Access and data control］ - ［API controls］.
- On the ［API controls］ page, click ［Manage Domain Wide Delegation］ under ［Domain Wide Delegation］.
- On the ［Domain Wide Delegation］ page, click [Delete] for ［Tadrill］ to Delete it.
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Configure the Integrations again by following the same Procedure as for the initial Settings.
[Tadrill] User Information Synchronization Settings (Google Workspace → Tadrill)
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