Target
- Administrators of HENNGE Email DLP
Action summary
This article explains the impact of existing default Email Routing, content compliance, and Email Routing Settings on mail flow when connecting HENNGE Email DLP to Google Workspace (Gmail), as well as how to confirm these settings.
Notes
- When connecting HENNGE Email DLP to Google Workspace (Gmail), a new Email Routing Setup will be created. If there are existing default Email Routing, compliance, or Email Routing Settings, it may affect the use of HENNGE Email DLP or prevent a successful connection. Please make sure to complete this procedure before proceeding with the Email DLP connection steps.
- If any of the enabled default Email Routing, compliance, or Email Routing Settings have "Change route" configured, it may affect the use of Email DLP.
- The content of this article is based on product specifications as of November 2026 and is subject to change without notice.
Preparation
To determine whether existing settings will have any impact, please check the existing default Email Routing, compliance, and Email Routing Settings from the following Google Workspace Admin console links.
Default Email Routing: https://admin.google.com/ac/apps/gmail/defaultrouting (external link)
Compliance: https://admin.google.com/ac/apps/gmail/compliance (external link)
Email Routing Settings: https://admin.google.com/ac/apps/gmail/routing (external link)
If there are no existing settings, or only disabled settings exist, this procedure is complete.
Procedure
1. How to confirm default Email Routing Settings
Follow the steps below to confirm the default Email Routing Settings.
- Access the [Default Email Routing] in the Google Workspace Admin console.
https://admin.google.com/ac/apps/gmail/defaultrouting (external link) - In [Default Email Routing], check the [Result] column in the list of existing default Email Routing Settings to see if "Forward email" is displayed.
If "Forward email" is not displayed, there is no impact on Email DLP, so you may end the procedure here. - If "Forward email" is present in the [Result] column, click [Edit].
- If "Change route" is checked in the [Route] field, please send screenshots confirming the following to your HENNGE implementation support representative:
・Detailed settings of the relevant route
・The route name specified in "Change route" (the route name selected in the dropdown)
・Detailed settings of the specified route name
2. How to confirm compliance settings
Follow the steps below to confirm compliance settings.
- Access [Compliance] in the Google Workspace Admin console.
https://admin.google.com/ac/apps/gmail/compliance (external link) - In the organization tree on the left side of the screen, select the top-level organizational unit.
* Content compliance settings created at the top-level organizational unit are automatically inherited by child organizational units, so only the settings of the top-level organizational unit need to be checked. - In [Content compliance], check the [Result] column in the list of existing settings to see if "Change route" is displayed.
If "Change route" is not displayed, there is no impact on Email DLP, so you may end this content compliance procedure here. - If "Change route" is present in the [Result] column, click [Edit].
- If "Change route" is checked in the [Route] field, please send screenshots confirming the following to your HENNGE implementation support representative:
・Detailed settings of the relevant route
・The route name specified in "Change route" (the route name selected in the dropdown)
・Detailed settings of the specified route name
3. How to confirm Email Routing Settings
Follow the steps below to confirm Email Routing Settings.
- Access [Email Routing Settings] in the Google Workspace Admin console.
https://admin.google.com/ac/apps/gmail/routing (external link) - In the organization tree on the left side of the screen, select the top-level organizational unit.
* Email Routing Settings created at the top-level organizational unit are automatically inherited by child organizational units, so only the settings of the top-level organizational unit need to be checked. - In [Email Routing Settings], check the [Result] column in the list of existing Email Routing Settings to see if "Change route" is displayed.
If "Change route" is not displayed, there is no impact on Email DLP, so you may end the procedure here. - If "Change route" is present in the [Result] column, click [Edit].
- If "Change route" is checked in the [Route] field, please send screenshots confirming the following to your HENNGE implementation support representative:
・Detailed settings of the relevant route
・The route name specified in "Change route" (the route name selected in the dropdown)
・Detailed settings of the specified route name