HENNGE Directory Sync Tool Version Update Procedures

1. Background

Please perform the necessary procedure regarding the HENNGE Directory Sync Tool module update for the HENNGE Access Control Service.
Please check whether your server requires the following action and finish the synchronization tool update by the end of the 2020 March.

About the background information on the update, please refer to the following instructions manual.
HENNGE Directory Sync Tool Update Summary

For details on judging whether the server certificate update installation is required, please refer to the following article.

How to check if HENNGE Directory Sync Tool Version Update is Required

2. Precautions

  • The Admin account of the server which has HENNGE Directory Sync Tool installed on is required.
  • The Admin account used for this procedure should be the account that was used when  HENNGE Directory Sync Tool was installed. (Updated on 2019/12/24) (If the account for installing HENNGE Directory Sync Tool could not be used, please contact us via 4. Support Contact)
  • The HENNGE Directory Sync Tool must be installed on a server with PowerShell version 4.0 or above.
  • If there are any errors occurred during the installation update, please go to 4. Support Contact to post you inquiries to us.

3. Procedures

Please install the HENNGE Directory Sync Tool Ver. 2.x.x, if your Windows Server currently has the  Ver.1.x.x installed.
Please perform the [Prerequisite] part of the instructions and check if the HENNGE Directory Sync Tool is installed on the Windows Server.

We have made an automation tool designated for the version update of the synchronization tool.
This article explains how to update the HENNGE Directory Sync Tool from Ver. 1.x.x to Ver, 2.x.x using this automation tool.

(Added on 2019/12/24)
This tool should be executed with the same account that the HENNGE Directory Sync Tool was installed with. For accounts that are not the same account as when the tool was installed will result in error even if the account has the administrator permission.

If you cannot login with the same account that you had installed HENNGE Directory Sync Tool with, please contact us using the 4. Support Contact in the last section of this article.

If your company is already using HENNGE Directory Sync Tool Ver. 2.x.x, execution of this tool will result in errors.
If there is no HENNGE Directory Sync Tool installed in your environment, execution of this tool will also result in errors.
If you wish to install the HENNGE Directory Sync Tool anew, please contact our Support window.

There will be no restart of the server required.

Prerequisite : Download the HENNGE Directory Sync Migration Tool (Click to Open)+

Instructions for Module Update (Windows Server 2008 R2) (Click to Open)+

Instructions for Module Update (Windows Server 2012 / 2012 R2) (Click to Open)+

Instructions for Module Update (Windows Server 2016) (Click to Open)+

4. Support Contact

We have opened a special support window for issues regarding the HENNGE Directory Sync Tool updates.
Please utilize the following links to contact our support.

Support Form for Customers using Office365

Support Form for Customers using G Suite

 

 
          
Was this article helpful?

Frequently Asked Questions (FAQs)