Admin Guide
Notes:
* Maximum 2 requests can be executed in parallel.
* Maximum 10 requests can be registered every 24 hours.
* Download link is valid for an hour.
* An approximately 4-month history is available for downloading.
* Timezone will be shown in JST(UTC+0900).
* Filter history cannot be downloaded on the day. Please wait until the next day.
* Required time to complete a job is in proportion to the search period and total number of emails.
Normally, a job will be completed approximately in a few minutes per 100,000 emails. However, it may take longer when requests are concentrated.
* Output format is CSV with UTF-8.
Note: If you use Google Drive, you can avoid garbled characters by uploading the file and opening it in a spreadsheet.
* Filter history of suspending or waiting for approval emails are not exported.
* Delivery result is not exported.
* Email addresses added in BCC by a filtering rule are displayed in blank.
* Subject line may be misaligned if newline codes are included in an original subject.
How to use:
1) Click on "Download Filter History" on the left pane menu of the HENNGE Email DLP Admin Console.
2) Specify a date range and click on "Request Logs".
3) Once the status changes to "Successful!", you can download your file using "Download link" and "Password".
Output Item |
||
| Column | Details | Remark |
| tenant_id | Customer Tenant Domain | |
| filtered_time | Filtered Time | * Timezone will be shown in JST(UTC+0900). |
| rule_group_name | Applied Rule Group Name | |
| rule_name | Applied Rule Name | |
| action_results | Action Result | send suspend delete approval |
| has_attachment | Existence of attachment files | Yes No |
| encryption | AutoEncryption of attachment files |
TRUE |
| subject | Subject | |
| sender | Sender address | *Envelope-from address |
| recipient | Recipient address | *Envelope-to address |
| mail_size | Message size | |
| action_time | Time to send / delete the email | |
| approver | Approver | *For suspended emails, the sender address will be displayed. If the user has never accessed to User Console, "system@mo.hdems.com" will be displayed. |
| proccessing_results | Processing Results |
send …sent manually *Emails left for 10 days without any actions. |
| suspention_time | Suspension time of the email(seconds) | |
| uuid | UUID | ID for System Management（Not Message-ID） |
| mail_id | Email ID | ID for System Management（Not Message-ID） |
Frequently Asked Questions (FAQs)