Target
Administrators who perform the initial setup and operational management of HENNGE Email DLP are the target audience of this article.
Purpose
This article explains how to delete abandoned email notifications in HENNGE Email DLP.
Notes
1. The content of this article is based on the product specifications as of August 2024 and is subject to change without notice.
2. Administrator privileges for HENNGE Email DLP are required to check the actual screen and change settings.
Please refer to the following article for how to set up the administrator.
3. Please refer to the following article for how to access the management screen.
Accessing Method to HENNGE Email DLP Management Console
Detailed Description / Procedure
The settings related to abandoned email notifications can be found by logging into HENNGE Email DLP with an administrator account and going to the left menu [Notification Settings] - [Unattended Email].
Procedure
1. Select the [Trash Icon] on the right side of the target notification.
2. Confirm the content and select [Delete].
※ When all unattended email notifications are deleted, unattended email notifications will be disabled, and no notification will be sent to the sender even if the email has been on hold for the pre-set time.