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[Email Archive] Connection Procedure (Microsoft 365)

Target

  • Customers using Email Archive with Microsoft 365

Purpose

  • This page explains the settings for archiving emails sent and received from Microsoft 365 (Exchange Online) to Email Archive.

Notes

  1. The content of this article is based on the product as of May 2025 and may change without notice thereafter.
  2. Two journal rules will be created in this connection work.
    If there is a shortage in the number of rules that are created, adjustments are necessary.
  3. If the following settings already exist, please send screenshots of the settings before this connection work to our company.
    [Microsoft 365 Admin Center] - [Exchange]
    ・[Exchange Admin Center] - [Mail Flow] - [Rules]
    ・[Exchange Admin Center] - [Mail Flow] - [Connectors]
    [Microsoft 365 Admin Center] - [Microsoft Purview]
    ・ [Solutions] - [Data Lifecycle Management] - [Exchange (Legacy)] - [Journal Rules]
  4. Please prepare the document provided by our company, HENNGE One Connection Settings Sheet, in advance.

Procedure

1. Open Microsoft Purview.

2. Click [Settings] - [Data Lifecycle Management] - [Exchange (legacy)].

3. Enter "ndr@journal.hdemail.jp" in [Undeliverable Journal Report Recipient] and save.

4. Click [Solutions] - [Data Lifecycle Management] - [Exchange (Legacy)] - [Journal Rules] - [New Rule].

5. Enter the following information.

  • [Send journal reports to]: Listed in HENNGE One Connection Settings Sheet
  • [Journal rule name]: "HENNGE Journal Rule 1"
  • [Journal messages sent or received from]: Everyone
  • [Type of message to journal]: All Messages

6. After completing the above input, click [Next].

7. Confirm the content and click [Submit].

8. Click [Solutions] - [Data Lifecycle Management] - [Exchange (Legacy)] - [Journal Rules] - [New Rule].

9. Enter the following information.

  • [Send journal reports to]: Listed in HENNGE One Connection Settings Sheet
  • [Journal rule name]: "HENNGE Journal Rule 2"
  • [Journal messages sent or received from]: Everyone
  • [Type of message to journal]: All Messages

10. After completing the above input, click [Next].

11. Confirm the content and click [Submit].

12. Follow the content of the following article to check the connection status.
[Email Archive] Operation Test

13. Notify the HENNGE One implementation representative that the connection is complete.
※ Once you have confirmed that the connection is completed successfully,be sure to contact the HENNGE One implementation guide.