Question
What is the From (sender address) for various notification emails sent from Email DLP?
Also, is it possible to customize the character encoding or content of notification emails?
Answer
From Address
The From (sender address) varies depending on the notification recipient.
Internal: noreply@mo.hdems.com
External: Same as the sender of the email with the attachment
* The From address cannot be customized.
* Typically, the following notification emails are sent externally:
・Password for automatic ZIP encryption
・Authentication code for Secure Download
* If the To (recipient address) is the sender, the recipient of the filter result notification email or the encryption password email will be the envelope From address (not the header From address).
Character Encoding
The character encoding for notification emails is UTF-8.
Since information such as the subject from the original email may be quoted, it will be converted and quoted in UTF-8 regardless of the original email's language.
Notification Email Customization
- Filter Results: [Email DLP] Notification Settings - Creating / Editing Filter Results
- Team Email Operations: [Email DLP] Notification Settings - Creating / Editing Team Email Operations
- Approval Results: [Email DLP] Notification Settings - Creating / Editing Approval Results
- Notification of Unattended Emails: [Email DLP] Notification Settings - Creating / Editing Notification of Unattended Emails
- ZIP Encryption Password Notification to Sender: [Email DLP] Notification Settings - Creating / Editing Encryption (to Sender)
- ZIP Encryption Password Notification to Recipient: [Email DLP] Notification Settings - Creating / Editing Encryption Results for Recipient
Notes
All notification messages sent from Email DLP include the header "Auto-Submitted: auto-generated" (in compliance with RFC 3834) to prevent mail loops.