FAQ

• How to Export Configurations Data?
• Can the History Log shown in the User Console be displayed in the Admin Console?
• Email Log Confirmation
• How can I confirm the recipients of the Bcc recipients?
• Is it possible to change the format or the number of characters of the random password?
• How to prevent Emails of certain members to go through HENNGE Email DLP (G Suite)
• Why did I receive a Non Delivery Receipt(NDR)？
• We would like to exclude a sender from going through the HENNGE Email DLP service
• The password generated from HENNGE Email DLP cannot decrypt the encrypted file
• After Address Groups have been created, they do not appear on HENNGE Email DLP Admin Console.
• About the History Log of Suspended Emails on HENNGE Email DLP
• Number of records shown in the Email Encryption of HENNGE Email DLP
• I want to change a login password for Admin Console
• About the Timezone used in HENNGE Email DLP
• Unknown email address in "Approvers" settings
• What characters can I set for "Mail Groups"?
• I only sent out one email, but why did I receive several notification emails?
• I want to exclude read receipt emails from being encrypted.
• The number of available characters
• About the feature of the Portal Site
• How to prevent Winmail.dat attachment from being sent automatically
• Why are files that were previously decompressed included in a ZIP file?
• The Notification Message becomes the UTC timezone
• How can I set up G Suite so that only specific members/groups can use HENNGE Email DLP?
• About the Search Log on HENNGE Email
• I only sent out one email, but why did I receive several notification emails?
• What is the time displayed of Suspended/Approved Emails for the recipients?
• Is it possible to filter for personal information in HENNGE Email DLP?
• What is Optional Header for?
• Difference between deleting approver set up and disabling.