FAQ
- Why did I receive a Non Delivery Receipt(NDR)？
- We would like to exclude a sender from going through the HENNGE Email DLP service
- I want to change a login password for Admin Console
- Unknown email address in "Approvers" settings
- What characters can I set for "Mail Groups"?
- I only sent out one email, but why did I receive several notification emails?
- I want to exclude read receipt emails from being encrypted.
- Can a sender confirm BCC recipients who were added in the BCC add-on feature?
- The number of available characters
- How to prevent Winmail.dat attachment from being sent automatically
- [ver.2]Why are files that were previously decompressed included in a ZIP file?
- How can I set up G Suite so that only specific members/groups can use HENNGE Email DLP?
- I only sent out one email, but why did I receive several notification emails?
- What is Optional Header for?
- Difference between deleting approver set up and disabling.
- Can settings be batch imported/ exported?
- When I changed the rule group name, the list of approved emails and past approved records of an approver's account disappeared.
- Will there be any problems if I send an email in multi languages?
- Can I use Thunderbird as an email client with the HENNGE Email DLP?
- What happens if users attach a ZIP file when they send an email even though the setting for attachment encryption is installed in the HENNGE Email DLP?
- Can the file extension of a ZIP file be changed under certain conditions?
- Can the multiple types of Action Notification templates be set?
- What kind of emails logs can I get from HENNGE Email DLP filtering service?
- Will there be any problems if an Office 365 User ID and email address are not the same?
- Can emails be relayed from any given server to the HENNGE Email DLP?
- Can emails be relayed from the HENNGE Email DLP to any given server?
- Can an action be set by whether or not one or more specific addresses in the BCC section are included?
- If one or more external addresses are included in Distribution Groups, will the email be filtered?
- If one or more external addresses are included in GoogleGroups, will the email be filtered?
- Can emails to internal domains be filtered?