FAQ

• Characters that can be used in the filenames of PDFs and ZIP files encrypted by HENNGE Secure Download.
• [HENNGE Secure Download for Box] Precautions When the Sender/Recipient is a Group Address
• [HENNGE Secure Download for Box]I want to exclude certain extensions from encryption.
• [HENNGE Secure Download for Box] About File Sending History
• [ HENNGE Secure Download for Box ] Customize Password Notification Emails
• [ HENNGE Secure Download for Box ] Password Expiration Date
• [HENNGE Secure Download for Box]Maximum number of files and maximum file size
• [HENNGE Secure Download for Box] How to manually delete uploaded files
• [HENNGE Secure Download for Box] About URL Expiration Date
• What is Legacy mode?
• YAML File Import Errors
• [Secure Download] Error Messages when Sending Emails Failed
• [HENNGE Secure Download] Authentication skip when file download
• [HENNGE Secure Download] About the expiration date of the URL
• [HENNGE Secure Download] Validity Period of Authentication Code
• [HENNGE Secure Download] Number and Maximum Size of Attachable Files
• [HENNGE Secure Download] Precautions When the Sender/Recipient is a Group Address
• Operation images of email approval and attached files encryption in HENNGE Email DLP
• Import Methods Difference Between [Overwrite] and [Integrate]
• How to set "No auto-encryption" under certain conditions
• [Changed] Email sending limits on HENNGE Email DLP service
• How to Export Configurations Data?
• Can the History Log shown in the User Console be displayed in the Admin Console?
• Email Log Confirmation
• How can I confirm the recipients of the Bcc recipients?
• Is it possible to change the format or the number of characters of the random password?
• How to prevent Emails of certain members to go through HENNGE Email DLP (Google Workspace)
• Why did I receive a Non Delivery Receipt(NDR)？
• We would like to exclude a sender from going through the HENNGE Email DLP service
• The password generated from HENNGE Email DLP cannot decrypt the encrypted file