FAQ
- What is Legacy mode?
- YAML File Import Errors
- [Secure Download] Error Messages when Sending Emails Failed
- Operation images of email approval and attached files encryption in HENNGE Email DLP
- How to set "No auto-encryption" under certain conditions
- [Changed] Email sending limits on HENNGE Email DLP service
- How to Export Configurations Data?
- Can the History Log shown in the User Console be displayed in the Admin Console?
- Email Log Confirmation
- How can I confirm the recipients of the Bcc recipients?
- Is it possible to change the format or the number of characters of the random password?
- How to prevent Emails of certain members to go through HENNGE Email DLP (Google Workspace)
- Why did I receive a Non Delivery Receipt(NDR)？
- We would like to exclude a sender from going through the HENNGE Email DLP service
- The password generated from HENNGE Email DLP cannot decrypt the encrypted file
- After Address Groups have been created, they do not appear on HENNGE Email DLP Admin Console.
- About the History Log of Suspended Emails on HENNGE Email DLP
- Number of records shown in the Email Encryption of HENNGE Email DLP
- About the Timezone used in HENNGE Email DLP
- What characters can I set for "Mail Groups"?
- I want to exclude read receipt emails from being encrypted.
- The number of available characters
- How to prevent Winmail.dat attachment from being sent automatically
- Why are files that were previously decompressed included in a ZIP file?
- The Notification Message becomes the UTC timezone
- How can I set up Google Workspace so that only specific members/groups can use HENNGE Email DLP?
- I only sent out one email, but why did I receive several notification emails?
- How will the time be displayed in the Suspended/Approved Emails for the recipients?
- Is it possible to filter for personal information in HENNGE Email DLP?
- Will there be any problems if I send an email in multi languages?