FAQ

  • What is Optional Header for?
  • Difference between deleting approver set up and disabling.
  • Can settings be batch imported/ exported?
  • When I changed the rule group name, the list of approved emails and past approved records of an approver's account disappeared.
  • Will there be any problems if I send an email in multi languages?
  • Can I use Thunderbird as an email client with the HDE Email DLP?
  • What happens if users attach a ZIP file when they send an email even though the setting for attachment encryption is installed in the HDE Email DLP?
  • Can the file extension of a ZIP file be changed under certain conditions?
  • Can the multiple types of Action Notification templates be set?
  • What kind of emails logs can I get from HDE Email DLP filtering service?
  • Will there be any problems if an Office 365 User ID and email address are not the same?
  • Can emails be relayed from any given server to the HDE Email DLP?
  • Can emails be relayed from the HDE Email DLP to any given server?
  • Can an action be set by whether or not one or more specific addresses in the BCC section are included?
  • If one or more external addresses are included in Distribution Groups, will the email be filtered?
  • If one or more external addresses are included in GoogleGroups, will the email be filtered?
  • Can emails to internal domains be filtered?
  • How much time can be configured in the Temporary Suspension function?
  • Case sensitive of email registration in "Define Mail Groups"
  • Email Filtering with e-mail address as condition
  • Change of notification email address
  • Is it possible to disable notification email to sender when Approver discard the email?
  • Filtering Rule in Search History menu in Email DLP Admin Console
  • How to check for the emails that have not been filtered?
  • What happen to the email that does not match any rule set on Email DLP?
  • Is it possible to change the timing of password notification email?
  • How long does it take for the password notification email to be sent out?
  • Why does the filename sometimes shows up as [Auto_Compressed.zip] on the recipient side?
  • Internet Explorer Compatibility View Settings