Question
Please tell me the update procedure for the HENNGE Connect Agent.
Answer
Please perform the update work according to the following procedure.
Notes
- The content of this article is based on the product as of April 2025 and is subject to change without notice thereafter.
- The HENNGE Connect service will be stopped during the work.
- Please perform this on the Windows Server where the HENNGE Connect Agent is installed.
Preparation
・Download the latest installer from the Access Control Administration.
※ Please refer to the article below for how to access the Access Control Administration.
How to access the Access Control Administration
・Since version 1.1 of the HENNGE Connect Agent, communication may also be made to [connect.ngrok-agent.com], so please register it on the whitelist.
HENNGE One supported - FQDN (URL)
Update Procedure
1. Execute the following command to check the current version of ngrok.
cd C:\Program Files\hennge-connect
ngrok version
2. Stop [ngrok] from [Administrative Tools] - [Services].
3. Double-click the latest installer to launch the installer.
※ Files under C:\Program Files\hennge-connect will be updated.
4. Execute the following command again to confirm that the version of ngrok has been updated.
cd C:\Program Files\hennge-connect
ngrok version
5. Start [ngrok] from [Administrative Tools] - [Services].
※ Also, set [Startup Type] to [Automatic] in [Properties] - [General].
6. Access the Public URL to confirm that it is accessible.