Target
Customers using HENNGE One Pro or HENNGE One IdP Pro plans
Purpose
Synchronize user information from HENNGE Access Control to other services.
Notes
1. The content of this article is based on product specifications as of July 2024 and is subject to change without notice.
2. Actual screen verification and setting changes require administrator privileges in HENNGE Access Control.
Table of Contents
Procedure
Preparation
- If you have not set up provisioning settings with each service in HENNGE Access Control's [Provisioning Settings], please do so in advance.
User Provisioning Settings for HENNGE Access Control and Salesforce
User Provisioning Settings for HENNGE Access Control and Cybozu
- Also, please check the provisioning settings as needed.
Check/Delete User Provisioning Settings
Procedure
1. Execute Sync
1.1. Open the [Provisioning Settings] screen
Open the HENNGE Access Control Administration screen, and select [System] - [Provisioning Settings] from the left menu.
1.2. Open the Provisioning Execution screen
Click the [Sync] button for the service you want to execute provisioning for.
1.3. Sync Preview / Execute Provisioning
By selecting [Sync Preview], you can test the synchronization (confirm changes due to synchronization in advance).
※ Since changes due to synchronization cannot be reverted, it is recommended to run a sync preview first.
If you want to sync immediately without running a sync preview, select [Sync Now].
1.4. Check Execution History
Follow the steps below to check the execution history.
2. Check Execution History
2.1. Open the Execution History screen
Click [History] for the service where the sync was executed to open the execution history screen.
2.2. Check Execution History
In the execution history screen, clicking the [Log] column of the sync you want to check will display the execution result.
The log content differs between Sync Preview and Sync Now.
- Sync Preview: Updates that occur when synchronization is performed with the current user information.
- Sync Now: Synchronization has been executed. The synchronization result is as follows.
※ If the status is [Failed], please refer to the following article for resolution:
Error Message Collection User Provisioning Function