Question
When I defrost files downloaded in bulk using HENNGE Secure Transfer (Modern), the file names are garbled.
Answer
It is likely that the compression/decompression software you are using does not support UTF-8 encoding.
The bulk download feature of HENNGE Secure Transfer (Modern) specifies UTF-8 encoding for file names within the downloaded ZIP file.
If the compression/decompression software does not support UTF-8 encoding, it is assumed that the file names will become garbled.
Please check if you can avoid this issue by using the OS standard tools.
Which tools are compatible to open the Password Protected Zip file?