TOPICS
- New Release:[HENNGE Email DLP(New Infrastructure)] September 2020(Downloading Filter History)
- New Release：2020 Sep Email DLP has added Attachment Preview feature on the Mobile Interface
- Pre-release Information：[HENNGE Access Control] October 2020(Renew OTP Setting Screen)
- Release Information：[HENNGE Access Control] September 2020(SAML Signing Certificates support SHA-256)
- About HENNGE Device Certificate service regular maintenance down times.
- [Announcement] New revision on HENNGE One Service Agreement regarding the release of HENNGE Device Certificate
FAQ
- How to delete files sent/received via HENNGE Secure Transfer service?
- Can I restrict Online Storage usage to specific users? (for Microsoft 365)
- What happens if HENNGE Secure Transfer detected virus infected file?
- Changing the subject title for Secure Transfer notification emails
- Notification message is set up for when any files are downloaded, but when I download the file that I have uploaded myself, the notification was not sent. Why is this?
- Can I filter the files that have been uploaded?
- Can I search by file name?
- Can password notification email be sent separately?
- Is it possible to change the text of the notification email feature?
- Why is the "Compose Message" button not displayed in Microsoft 365?
- How is the "Memo" used?
- A password error occurs when entering an auto-generated password
- What should I do if I accidentally sent the URL?
- What is the minimum and maximum number of days for the expiration date?
- What are the symbols that can be used for the password?
- What is the limitation for the number of characters for the password?
- Can I check the access history?
- What is the maximum number of times for downloads?
- Can I upload a file without a password?
- Can I input the password manually?
- Can I upload files using drag and drop?
- Are all files checked for viruses?
- What should I do when the names of the files are truncated when uploaded to HENNGE Secure Transfer?
- What should I do while accessing HENNGE Secure Transfer for the first time?
- Is it possible to restrict the access to HENNGE Secure Transfer by IP address?
- Are there any restrictions on the number/size of files to be uploaded at one time on HENNGE Secure Transfer?
- Is it possible to use the HENNGE Secure Transfer service via smart devices such as smart phones or tablets?
- How can I configure the Password policy for HENNGE Secure Transfer?
- About notification messages to myself
- Changing the administrator of the Secure Transfer service