FAQ
- How to delete files sent/received by HENNGE Secure Transfer service?
- Can I restrict Online Storage usage to specific users? (for Microsoft 365)
- What happens if HENNGE Secure Transfer detected a virus-infected file?
- Changing the subject title for Secure Transfer notification emails
- Notification message is set up for when any files are downloaded, but when I download the file that I have uploaded myself, the notification was not sent. Why is this?
- Can I filter the files that have been uploaded?
- Can I search by file name?
- Can password notification email be sent separately?
- Is it possible to change the text of the notification email feature?
- Why is the "Compose Message" button not displayed in Microsoft 365?
- How is the "Memo" used?
- A password error occurs when entering an auto-generated password
- What should I do if I accidentally sent the URL?
- What is the minimum and maximum number of days for the expiration date?
- What is the limitation for the number of characters for the password?
- Can I check the access history?
- What is the maximum number of downloads?
- Can I upload a file without a password?
- Can I input the password manually?
- Can I upload files by using drag and drop?
- Are all the files checked for viruses?
- What should I do when the files` names are truncated when uploaded to HENNGE Secure Transfer?
- What should I do while accessing HENNGE Secure Transfer for the first time?
- Is it possible to restrict access to HENNGE Secure Transfer by IP address?
- Are there any restrictions on the number/size of files to be uploaded at one time on HENNGE Secure Transfer?
- Is it possible to use the HENNGE Secure Transfer service via smart devices such as smartphones or tablets?
- About notification messages to myself
- Changing the administrator of the Secure Transfer service
- Can I configure the language on notification emails to Japanese or English per user?
- How to restore an expired file to be downloadable again on HENNGE Secure Transfer?