Target
- Customers using Email Archive with Google Workspace
Purpose
- This explains how emails sent and received from Google Workspace (Gmail) are archived to Email Archive.
Notes
- The content of this article is based on the product as of May 2025 and may change without notice thereafter.
- There are many similar items, so please be careful when setting them.
Procedure
Pre-check Items
1. Access the [Google Admin Console] of Google Workspace to check the impact on the email route.
2. Click [Apps].
3. Click [Google Workspace].
4. Click [Gmail].
5. Click the current default routing and [Routing] to check the content, and if there are existing settings, take a screenshot and send it to us before this connection work.
6. Prepare the HENNGE One Connection Setting Sheet provided by HENNGE.
Google Workspace Work
1. Access [Google Admin Console] - [Apps] - [Google Workspace] - [Gmail].
2. From [Hosts] - [Add Route], enter the following values and [Save] to create a total of 4 hosts.
Host 1
- Name: HENNGE Email Archive (rsmtpd_inbound)
- Host Name: in.r01.hdems.com
- Port Number: 25
- Options: Check [Perform MX lookup on host] and [Require secure (TLS) connection when sending and receiving email]
※ Do not check [Require CA-signed certificate] and [Verify certificate host].
Host 2
- Name: HENNGE Email Archive (rsmtpd_outbound)
- Host Name: out.r01.hdems.com
- Port Number: 25
- Options: Check [Perform MX lookup on host] and [Require secure (TLS) connection when sending and receiving email]
※ Do not check [Require CA-signed certificate] and [Verify certificate host].
Host 3
- Name: HENNGE Email Archive (bsmtpd_inbound)
- Host Name: in.r02.hdems.com
- Port Number: 25
- Options: Check [Perform MX lookup on host] and [Require secure (TLS) connection when sending and receiving email]
※ Do not check [Require CA-signed certificate] and [Verify certificate host].
If checked, emails will not be archived.
Host 4
- Name: HENNGE Email Archive (bsmtpd_outbound)
- Host Name: out.r02.hdems.com
- Port Number: 25
- Options: Check [Perform MX lookup on host] and [Require secure (TLS) connection when sending and receiving email]
※ Do not check [Require CA-signed certificate] and [Verify certificate host].
If checked, emails will not be archived.
※ Image of Host Settings
※ Image after the host addition is complete
3. Access [Google Admin Console] - [Apps] - [Google Workspace] - [Gmail].
4. In [Routing] - [Settings], add a total of 4 routing settings with the following values.
※ If there are already other routing settings, select [Add another rule].
※ Use the host created in the "[Host] settings".
Routing 1
- Routing: HENNGE Email Archive (rsmtpd_inbound)
- Effect on email: Check [Inbound]
- Also deliver to: Check [Add more recipients], then click [Add] - [Advanced]
- Route: Check [Change route] and select "HENNGE Email Archive (rsmtpd_inbound)" from the dropdown
- Spam and delivery options: Check [Do not deliver spam to this recipient] and [Suppress bounces from this recipient]
- Header: Check [Add custom headers], click [Add], enter "Hdems-Archive-Domain" in [Header Key] and "Main Domain" in [Header Value], then click [Save] - [Save] - [Save]
※ The [Header Value] is stated in the [Forwarding Settings] of the document HENNGE One Connection Setting Sheet.
※ Reference: What is the Main Domain
Routing 2
- Routing: HENNGE Email Archive (rsmtpd_outbound)
- Email messages to affect: [Outbound] and [Internal - sending]
- Also deliver to: Check [Add more recipients], then click [Add] - [Advanced]
- Route: Check [Change route] and select "HENNGE Email Archive (rsmtpd_outbound)" from the dropdown
- Spam and delivery options: Check [Do not deliver spam to this recipient] and [Suppress bounces from this recipient]
- Header: Check [Add custom headers], click [Add], enter "Hdems-Archive-Domain" in [Header Key] and "Main Domain" in [Header Value], then click [Save] - [Save] - [Save]
Routing 3
- Routing: HENNGE Email Archive (bsmtpd_inbound)
- Email messages to affect: [Inbound]
- Also deliver to: Check [Add more recipients], then click [Add] - [Advanced]
- Route: Check [Change route] and select "HENNGE Email Archive (bsmtpd_inbound)" from the dropdown
- Spam and delivery options: Check [Do not deliver spam to this recipient] and [Suppress bounces from this recipient]
- Header: Check [Add custom headers], click [Add], enter "Hdems-Archive-Domain" in [Header Key] and "Main Domain" in [Header Value], then click [Save] - [Save] - [Save]
Routing 4
- Routing: HENNGE Email Archive (bsmtpd_outbound)
- Email messages to affect: [Outbound] and [Internal - sending]
- Also deliver to: Check [Add more recipients], then click [Add] - [Advanced]
- Route: Check [Change route] and select "HENNGE Email Archive (bsmtpd_outbound)" from the dropdown
- Spam and delivery options: Check [Do not deliver spam to this recipient] and [Suppress bounces from this recipient]
- Header: Check [Add custom headers], click [Add], enter "Hdems-Archive-Domain" in [Header Key] and "Main Domain" in [Header Value], then click [Save] - [Save] - [Save]
※ Image of routing settings
※ Image after completing routing addition
Connection Confirmation
1. Confirm that the connection has been successfully completed.
HENNGE Email Archive Operation Test
2. Notify the HENNGE One implementation representative that the connection has been completed.
※ Once you have confirmed that the connection has been successfully completed, please be sure to contact the HENNGE One implementation guide.