Overview
This article explains how users of Access Control can receive the OTP (One-Time Password) used for Login by Email.
Notes
- The screen display may vary depending on the OS, version, and model of the device you are using.
- The content of this article is based on the product specifications as of September 2026, and is subject to change without notice.
Procedure
- If configuring at login: Perform this procedure if you are using the new login screen and logging in from an environment where an OTP (One-Time Password) is required.
- If configuring from the User Portal: Perform this procedure if you are using the old login screen, or if an OTP is not required on the new login screen.
If configuring at login
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From the Access Control login screen, follow the on-screen instructions to proceed with Login using your Username, Password, Device Certificates, etc.
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When the OTP configuration method screen is displayed, click ［Configure with Email］.
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Enter the Email Address at which you wish to receive the OTP (One-Time Password), then click ［Next］.
- Access the mailbox of the Email Address you entered and check the OTP (One-Time Password) you received.
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Enter the OTP (One-Time Password) token received by Email and click ［Confirm］ to complete the configuration.
If configuring from the User Portal
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Access the Access Control User Portal screen.
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Select ［OTP (One-Time Password) Configuration］.
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Select ［Set up OTP］.
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On the OTP (One-Time Password) configuration selection screen, select ［Configure OTP using email］ － ［Configure with Email］.
※ The ［Configure OTP using email］ item is only displayed if you have set the permission condition for ［Condition to change OTP notification email］ in the Access policy group settings to ［Always allow］ or ［Allow when］.
If this option is not displayed, please check the Target Access Policy.
[Access Control] Create / Edit Access Policy Group -
Enter the Email Address at which you wish to receive the OTP (One-Time Password), then click ［Next］.
- Access the mailbox of the Email Address you entered and check the OTP (One-Time Password) you received.
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Enter the OTP (One-Time Password) token received by Email and click ［Confirm］.
※ Since this is the initial Synchronization setup, you must enter the confirmed OTP (One-Time Password). -
Upon successful completion, the following screen will be displayed.
※ If you entered incorrect information, the process will not complete even if you subsequently enter the correct OTP (One-Time Password) token. In this case, start again from Step 3.
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.