Target
Customers who manage their passwords on HENNGE Access Control are the target audience of this article.
(If you synchronize your passwords from Active Directory, changing the password in Active Directory will also reflect in HENNGE Access Control.)
Purpose
Change the password used to log in to HENNGE Access Control from the HENNGE Access Control user portal.
Notes
1. This procedure cannot be used if you synchronize passwords from Active Directory.
2. The content of this article is based on the product as of May 2024 and is subject to change without notice.
Detailed Procedure and Explanation
1. Access the HENNGE Access Control user portal with a browser and log in.
The URL of the HENNGE Access Control user portal includes the main domain of your environment.
Replace the sampledomain.com part of the URL with the domain of your environment.
https://ap.ssso.hdems.com/portal/sampledomain.com/
2. Confirm that the HENNGE Access Control user portal is displayed.
The content displayed on the HENNGE Access Control user portal varies depending on your environment.
Pattern 1: When links (e.g., HENNGE Secure Transfer) are displayed on the user portal
Pattern 2: When only menus are displayed on the user portal
3. Click [ Password Settings ] in the menu.
The content displayed on the HENNGE Access Control user portal varies depending on your environment.
Pattern 1: When links (e.g., HENNGE Secure Transfer) are displayed on the user portal
Pattern 2: When only menus are displayed on the user portal