How to change the login password on HENNGE Access Control

Target

For customers or users that manage passwords on HENNGE Access Control.
(For customers that use Active Directory and synchronizes the password from AD to HENNGE Access Control, please consider changing the password on the AD.)

Purpose

For users that manage the login password of HENNGE Access Control on the HENNGE Access Control portal.

Precautions

1. This procedure is not suitable for customers using Active Directory to synchronize passwords.

2. This article is based on the product content of March 2019. May be revised without prior notice due to subsequent update or specification change.

Procedures

1. Please access the HENNGE Access Control via your favorite browser and login.

Please change the sampledomain.com part of the URL below to your custom domain in order to access your HENNGE Access Control.

https://ap.ssso.hdems.com/portal/sampledomain.com/

2. Please confirm that the HENNGE Access Control portal is displayed.

The appearance of HENNGE Access Control portal may depend on your configurations.

Scenario 1: If there are links in the Portal (HENNGE Secure Transfer as example here).

1.png

 

Scenario 2: If there are no links in the Portal.

Screen_Shot_2020-05-26_at_17.59.51.png

3. Click on the [Change Password] option in the menu.

The appearance of HENNGE Access Control portal may depend on your configurations.

Scenario 1: If there are links in the Portal (HENNGE Secure Transfer as example here).

Screen_Shot_2020-05-26_at_17.59.20.png

 

Scenario 2: If there are no links in the Portal.

Screen_Shot_2020-05-26_at_17.59.51.png

4. Please input the current password and the desired password in the [Change Password] page.

Screen_Shot_2020-05-26_at_18.06.28.png

5. Please click on [Submit] to save.

Screen_Shot_2020-05-26_at_18.06.28_copy.png

          
Was this article helpful?

Frequently Asked Questions (FAQs)