[Secure Transfer] Procedure for Guests to Upload Files – HENNGE One Help Center

Overview

This article describes the procedure for guest users to upload files to Secure Transfer from a Secure Transfer receiving URL.

Please refer to the following pages for details about Secure Transfer and HENNGE K.K.

Notes

The content of this article is based on the product specifications as of August 2026, and is subject to change without notice.
If you are using a web proxy or web filtering in the guest environment and cannot access the upload URL, contact the guest-side IT administrator and configure settings to allow access to the following FQDN.
```
*.transfer.hennge.com
```
The required upload procedure differs depending on the Secure Transfer settings.
If you have any questions about how to upload files to Secure Transfer, please contact the sender.

Procedure

Open the received URL.
Agree to the use of cookies.
If the "This service uses cookies" dialog is displayed at the bottom of the screen, click ［Accept All］ if you want to allow the use of all cookies.
Otherwise, click ［Manage Cookies］, and after reviewing the details, click ［Save］.
※ If you have used Secure Transfer multiple times, this message may not be displayed.
If it is not displayed, please skip this step.
Depending on the screen being displayed, follow one of the procedures below.

If the password entry screen is displayed

Enter the download password provided in the email, and click ［Next］.
If you select ［Remember this approval］, the authentication information will be saved in your browser's cookies for a certain period of time.
When accessing the same URL from the same browser, you will not need to re-enter the password.
If you do not want to skip authentication, clear the checkbox.
After entering the password, proceed to one of the following steps depending on the screen displayed.
- If the Email address verification screen is displayed
- If the User Upload File screen is displayed

If the Email address verification screen is displayed

Enter the email address that will receive the verification code, and click ［Send Verification Code］.
※ If the button is not displayed, your browser may not be up to date.
Please check the system requirements in the following article and try the procedure again with a supported browser.
HENNGE One System Requirements
※ If a masked email address is displayed, select ［OK］.
※ If the sender of the file has specified the destination for Email address verification, you will not be able to enter an email address.
The screen will change to the verification code entry screen.
Enter the verification code sent to the email address you entered in step 1, and click ［Verify］.
※ Copy and paste are also supported.
※ If you select ［Remember this approval］, the authentication information will be saved in your browser's cookies for a certain period of time.
When accessing the same URL from the same browser, you will not need to re-enter the password.
After completing Email address verification, proceed to "If the User Upload File screen is displayed".

If the User Upload File screen is displayed

Upload any files.
Drag and drop the files into the blue area, or select the files to upload from ［Select files］.
Click ［Upload］.
Check the files displayed in the pop-up screen, and click ［Upload］.
The file status will change, so check the details and click ［Finish Transfer］.
The upload completion screen will be displayed.

Translation Disclaimer

This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.