Target
Users who use the approval feature in HENNGE Email DLP are the subject of this article.
Purpose
This article explains how approvers can check emails that have been approval-requested in HENNGE Email DLP using the HENNGE Email DLP user interface.
Notes
1. The content of this article is based on the product specifications as of September 2024 and may be subject to change without notice thereafter.
2. For access to the user interface, please refer to the following article:
Logging in to HENNGE Email DLP
3. Approval feature settings by the administrator are required.
4. If an approval-requested email is not approved or rejected within 10 days of sending, it will be automatically deleted.
What happens to abandoned My Mail/Team Mail/Approval Mail
Table of Contents
1. Check Approval-Requested Emails
3.1. Approve Approval-Requested Email
3.2. Reject Approval-Requested Email
3.3. Download Approval-Requested Email
Procedure
In HENNGE Email DLP, approvers can send or reject emails sent by predefined senders in advance.
1. Check Approval-Requested Emails
Click on the target email from [ Approval ] - [ Requests ] in the HENNGE Email DLP user interface left menu.
2. Explanation of Items
・Rule Group Name : The name of the applied rule group is displayed.
・Rule Name : The name of the applied rule is displayed.
・Suspension Time : The date and time the email was retained are displayed.
・Recipients : The actual recipient address is displayed.
※ This may differ from the To, CC, BCC in the email header.
・From : The sender (Header From) is displayed.
・To : The address set in To is displayed.
・Cc : The address set in Cc is displayed.
・Bcc : The address set in Bcc is displayed.
・Size : The message size is displayed.
・Attachments : The attachment names are displayed.
Click [ Show All ] to display a list of attachments.
・Text Body / HTML Body : The display format of the message can be switched.
3. Operations
3.1. Approve Approval-Requested Email
To approve an approval-requested email, click [ APPROVE ].
Enter a comment if necessary and and click [ APPROVE ].
If pre-configured by the administrator, the entered comment will be inserted into the notification sent to to the requester.
3.2. Reject Approval-Requested Email
To reject an approval-requested email, click [ REJECT ].
※ Rejected emails cannot be undone. If necessary, resend from Microsoft 365 or Google Workspace.
Enter a comment if necessary and and click [ REJECT ].
If pre-configured by the administrator, the entered comment will be inserted into the notification sent to to the requester.
3.3. Download Approval-Requested Email
To download an aprroval-requested email, click the download button.
It will be downloaded in eml format.
3.4. Check Attachments
To check an attachment, click the view icon ( left in red frame ) or the download icon ( right in red frame ) for the respective file.
※ Behavior may vary depending on your OS.
※ Not all files support preview.