Question
If authentication for downloading files from Secure Download has been successfully completed in the past, is it possible to skip authentication the next time?
Answer
If you check "Keep me signed in" on the authentication screen and complete authentication, the authentication information will be saved in your browser, allowing you to skip authentication for 14 days.
This authentication skip behavior is valid per sender domain.
Additionally, authentication will only be skipped when accessing Secure Download links sent to the user who completed authentication.
Notes
- If authentication information is deleted by clearing your browser cache, you will be required to authenticate again the next time you download a file. Note this in advance.
- Even if authentication has already been completed once, authentication cannot be skipped for emails sent from a different domain (including subdomains), and recipients will need to authenticate separately.
- First Secure Download sender email address: xxx@sample.com
→ The email recipient needs to authenticate in the browser (authentication information for "sample.com" will be saved) - Next Secure Download sender email address: xxx@sub.sample.com
→ The email recipient needs to authenticate separately in the browser (authentication information for "sub.sample.com" will be saved)
- First Secure Download sender email address: xxx@sample.com
- Even if you do not check "Keep me signed in" when authenticating, authentication will be retained until you close the authenticated browser. Therefore, authentication will be skipped when accessing Secure Download links sent from the same sender domain to the same user.
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.