Question
If authentication has previously been completed successfully when downloading a file from Secure Download, can authentication be skipped for subsequent downloads?
Answer
If you select 「Keep this authentication.」 on the authentication screen and authenticate, the authentication information is saved in your browser, allowing you to skip authentication for 14 days.
This authentication skip applies on a per-sender-domain basis.
Notes
- If the authentication information is deleted by clearing the browser cache or performing a similar action, authentication will be required again the next time you download a file. Please be aware of this.
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Even if authentication has already been completed, authentication cannot be skipped for emails sent from a different domain, including subdomains. Recipients must authenticate separately.
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First Secure Download sender email address: xxx@sample.com
→The email recipient must authenticate in the browser (authentication information for 「sample.com」 is saved) -
Next Secure Download sender email address: xxx@sub.sample.com
→The email recipient must authenticate separately in the browser (authentication information for 「sub.sample.com」 is saved)
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First Secure Download sender email address: xxx@sample.com
- Even if you authenticate without selecting 「Keep this authentication.」, the authentication remains valid until you close the browser used for authentication. Therefore, authentication can be skipped for other emails sent from the same domain to the same user.
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.