Question
If a User's email address does not appear under ［Tenant Settings］－［Users］ in the Email DLP admin screen, how can I add a new User?
Answer
You cannot add Users from the Email DLP admin screen.
When a User logs in to Email DLP via Microsoft 365 or Google Workspace, the User is automatically created.
Please log in to Email DLP once as the User to be created.
[Email DLP] Login procedure
If you want to add a new Administrator, please have the Target User log in once, and then change the User's Role by following the article below.
[Email DLP] Set/Change Administrator
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