[Access Control] Save Changes to the User Sync Source from Active Directory to Access Control

Overview

• Switch the user synchronization method for Access Control as follows.
  Before change: Sync Source: Active Directory → Sync Destination: Microsoft 365 and Access Control
  After change: Sync Source: Access Control → Sync Destination: Microsoft 365

Notes

1. The content of this article was created based on the product specifications as of July 2026, and is subject to change without notice.
2. Administrator privileges for Access Control are required to actually check the screen or change settings.
3. For how to access the Administration, please refer to the following article.
   How to Access the Access Control Administration
4. If there are any changes to user information, please consult with HENNGE One Technical Support in advance.
5. For user synchronization from Access Control, the information that can be synchronized is limited to "Family name, Given name, Name, Email Address, UPN."
   Please be careful if you are currently synchronizing information other than these.

Introduction: Overview of This Task

This procedure changes the starting point of user synchronization from Active Directory to Access Control.
As a result, password management will also move to Access Control.

Overview of the Task

1. Stop synchronization from Active Directory and uninstall the related services.
2. Configure the password policy for Access Control.
3. Update each user's password.
4. Start synchronization from Access Control to Microsoft 365.
5. Uninstall the HENNGE Directory Sync Tool.

Procedure

[Switching Task] Stop synchronization from Active Directory

On the sync server, stop the following two services.

• HDE One Directory Sync
• HDE One Password Sync

[Password setup] Configure the Password policy for Access Control

Since the Sync Source changes from Active Directory to Access Control, the management of password complexity, character count, etc. will also move to Access Control.
Please refer to the following article and configure the settings.

[Access Control] Password Related Settings

[Password setup] Update Each User's Password

If passwords were being synchronized from Active Directory, Change Password in the User Portal is restricted.
To enable users to change passwords in the User Portal, you need to reset passwords using the bulk update feature.

1. Please refer to the following article and configure the settings.
   [Access Control] Bulk Update of Users
2. Please confirm whether passwords can be changed in the User Portal.
   [Access Control] Procedure for Changing the Login Password

[Execute Synchronization] Start synchronization from Access Control to Microsoft 365

Please refer to the following article and start synchronization from Access Control to Microsoft 365.

[Access Control] User Synchronization Settings (Access Control → Microsoft 365)

[Switching Task] Uninstall the HENNGE Directory Sync Tool

Uninstall the HENNGE Directory Sync Tool, which is no longer needed.

1. From [Programs and Features] in the Control Panel, uninstall the following program.
   • HDE One Directory Sync x.x.x
2. After uninstalling, if the following folders still exist, manually delete each entire folder.
   • C:\Program Files\HDE One Directory Sync
   • C:\HDEOne

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This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.