[Domain Protection] Managing Tenant Settings – HENNGE One Help Center

Overview

This article explains the Procedure for administrators managing Domain Protection to change various tenant settings in Domain Protection.

Notes

The information in this article is based on the product specifications as of November 2026 and may be changed without prior notice.
Domain Protection administrator privileges are required to view the actual screens and change settings.
Please refer to the following article for instructions on accessing the administration console.
[Domain Protection] How to Log In to the Administration Console

Procedure

How to Access the Tenant Administration Console

Hover the cursor over [HENNGE Domain Protection] in the upper-left corner of the Domain Protection administration console, and then click [Customers Mail Cloud].
The Customers Mail Cloud login screen appears. Enter your account and password, and then log in.
* The initial administrator account issued exclusively for Domain Protection is listed in the Customer Portal.

Viewing Logs

You can switch tabs to view login logs and operation logs.

Operation Logs

Adding Administrator Accounts

You can add administrator accounts from [Account Settings] in the upper-right corner of the screen.
Enter the required information and click [Save] to send an invitation email to the email address entered in the [Account] field.

About Permissions

There are four types of administrator permissions. Please refer to the table below for the actions that can and cannot be performed with each permission.

Permission Name	Details
Group Administrator	This permission is assigned to the initial administrator account. * As this permission can only be assigned to one initial administrator per tenant, it is not displayed as an option when adding accounts. The following operations are available. Domain Protection administration console All operations, including registering DMARC records, editing various settings, and exporting CSV files Tenant administration console All operations, including viewing and searching logs, and creating and deleting users
Service User	The following operations are available. Domain Protection administration console All operations, including registering DMARC records, editing various settings, and exporting CSV files Tenant administration console Viewing and searching logs
Report Viewer	The following operations are available. Domain Protection administration console Viewing the administration console Exporting CSV files Tenant administration console Viewing and searching logs
Accounting Manager	The Accounting Manager permission has the same permissions as the Report Viewer in Domain Protection. Please use the Report Viewer permission. * This option is displayed because the platform is shared with Customers Mail Cloud Email Relay, a service provided separately by HENNGE.

Translation Disclaimer

This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.