Question
I tried to Login to Access Control, but I cannot Login with the Entrance Pass.
Is there any solution?
Answer
Login with the Entrance Pass may not be permitted, or the Entrance Pass may not have been distributed.
Please check the following items in order.
-
Please check whether the relevant User has been assigned an Access policy group that permits Entrance Pass Login.
[Access Control] Assigning Access policy groups to Users -
Please check whether the Entrance Pass has been successfully distributed from the following URL.
https://ap.ssso.hdems.com/entrancepasscheck/[your_domain]/
*Please replace [your_domain] with your contracted Domains.
*Reference Link: I want to check whether the Entrance Pass cookie has been successfully distributed to the browser - Please check whether your browser is set to accept cookies.
- Please check whether data such as cookies is also being deleted when you clear your browsing History.
- Please check whether your security software is set to periodically delete cookies.
- Please check whether your browser is set to automatically delete browsing History every time it is closed.
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