Question
Emails sent from a Microsoft 365 alias email address (an address different from the primary address) do not appear on the Email DLP user screen. What should I do?
Answer
If you send an email from an email address that differs from your primary email address, it will not be treated as an email you sent on the Email DLP user screen because the email's from address is different.
If you need to send emails from an alias email address, you can register the alias and primary email addresses in an Address group and use the Email DLP Team suspended emails feature for this operation.
By following the Procedure below and placing the alias and primary email addresses in the same Address group, emails sent from the alias will appear under ［Team suspended emails］ on the Email DLP user screen.
For detailed instructions, please refer to the following article.
Email DLP Team Email Setup Instructions
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.