Question
How can I migrate the Configuration information of the HENNGE Lock app to another device?
Answer
You can use OTP on another device by exporting the Configuration information from the HENNGE Lock app and importing it to the other device.
Notes
- If you perform OTP authentication for Access Control using imported data, you cannot Grant Permissions or Deny Login through push Notifications, and you must enter the OTP.
- The screen display may vary depending on the OS, version, and model of the device you use.
- The content of this article is based on product specifications as of September 2026 and may be changed without prior notice.
Usage Scenarios
- When replacing a device on which HENNGE Lock has been set up
- When you want to back up Configuration Values in preparation for losing your device
Contents
Export Configuration
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Tap ［three-dot menu］ in the upper-right corner of the HENNGE Lock app, then tap ［Data Backup］.
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The ［Data Backup］ screen is displayed. Enter a Password of your choice, then tap ［Export］.
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Store the exported data.
You can change the file name as desired.
Import Configuration
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Open the HENNGE Lock app, tap ［three-dot menu］ in the upper-right corner, then tap ［Data Backup］.
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Tap ［Import］ to import HENNGE Lock data stored on the device.
You will be prompted to enter the Password entered during export.
After importing, you will no longer be able to Grant Permissions or Deny Login through push Notifications. Enter the OTP displayed in the app directly to Login.
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.