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[Access Control] HENNGE Directory Sync Tool Update Procedure

Description

  • This article explains the procedure for administrators who are linking users between Access Control and Active Directory, to update the HENNGE Directory Sync Tool.

Notes

  1. You need to log in to the device (server) where the HENNGE Directory Sync Tool is running and perform the operation there.
  2. The content of this article is based on the product as of October 2026 and may be changed without notice thereafter.

Procedure

  1. Refer to the following article to download the HENNGE Directory Sync Tool to your device.
    [Access Control] Procedure to Download the Active Directory Sync Tool
  2. Right-click the file [HENNGEOneDirectorySync-x64.msi] downloaded in step 1, open Properties, and check the version of the HENNGE Directory Sync Tool in the [Details] tab under [Property] – [Subject].
  3. Open [Services] in Windows and stop the following two services.
    *Depending on the version of the sync tool you are using, the names may appear as follows:
    • HENNGE One Directory Sync (or HDE One Directory Sync)
    • HENNGE One Password Sync (or HDE One Password Sync)
  4. Double-click [HENNGEOneDirectorySync-x64.msi] downloaded in step 1.
  5. Follow the on-screen navigation to complete the installation.
    *The previous version will be automatically uninstalled.
    スクリーンショット 2026-10-14 午後7.33.58.png
  6. In [Programs and Features] in Windows, click [HENNGE One Directory Sync] and confirm that the product version displayed at the bottom of the window matches the version you checked in step 2.
    ※If the versions do not match, please contact HENNGE One Technical Support or your onboarding representative.
  7. If necessary, perform test synchronization, manual synchronization, or scheduled synchronization.
    For more details, please refer to the following article.
    [Access Control] Running the HENNGE One Directory Sync Tool
     

Translation Disclaimer

This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.

In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.