Question
What should I do if an IP Address used by Email DLP is listed on an RBL, causing the recipient's server to reject the email and resulting in a bounce email?
Answer
If an IP Address used by Email DLP is listed on an RBL, the recipient's server may reject the email, resulting in a bounce email.
To minimize any Effect on email delivery, we strive to maintain and improve the reputation of IP Addresses used by Email DLP.
However, in some cases, certain IP Addresses may be mistakenly listed on RBLs maintained by anti-spam organizations or similar entities.
If you receive a bounce email because the reputation of an Email DLP IP Address is low or because it is listed on an RBL, please refer to the information below and take the appropriate action.
If the issue is caused by a listing on UCEPROTECTL3+
If listed on an RBL other than the one above+
Translation Disclaimer
This article has been automatically translated from the original Japanese version for your convenience.
While we strive to ensure accuracy, we cannot guarantee its reliability or completeness.
In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.