Change or Retrieve Various Information Registered with HENNGE

Questions

• I would like to change the recipient of notifications from HENNGE or update the information of the support contact. Please tell me how to proceed.
• I have forgotten the registration number required when contacting HENNGE. Please let me know my registration number.

Answer

You can check and update the information registered with HENNGE using the form below.
HENNGE One Contact Change Request Form

You can request the following via this form:

• Add or delete contacts
  * In a single request, you can add (up to 2 people) and delete (up to 2 people) contacts.
  If you wish to add or delete more than 3 people, please submit multiple requests.
• Update the following information for already registered contacts: [Contact name (registered name) / Email address / Phone number / Address]
• Check your registration number
• Check the list of registered contacts
  * Please submit a request if you are unsure who is currently registered as a contact.

Notes

1. This request form is for end users only.
   For changes to distributor contacts, please click here.
2. The information you provide via this request form, including personal information, will be used for notifications and for changing, adding, or deleting HENNGE One contacts.
3. Administrators set for each HENNGE One service will not be changed.
   Please update administrators from each service's admin console.
4. It may take approximately 5 business days to process your request.
   Please note that the end and beginning of the month are especially busy, so processing may take longer than usual.
   Thank you for your understanding.

If you are unable to access the form or have any issues, please contact the Customer Success Desk by email at one-success@hennge.com.