TOPICS
- New Release: HENNGE Email DLP have release Simplified Chinese UI as of 2020/03
- Changes to HENNGE One Service Agreement
- About HENNGE Device Certificate service regular maintenance down times.
- [Announcement] New revision on HENNGE One Service Agreement regarding the release of HENNGE Device Certificate
FAQ
- Data center locations for HENNGE One
- How can I set up languages on each browser?
- How to check HENNGE One's operational status/defect information
- Supported environments for HENNGE One
- What do I need to do to add another user？
- How to use PowerShell on Windows?
- What should I do if I receive Error Message for Google Form?
- What is the mail flow for G Suite after HENNGE One has been installed?
- What should I do if the emails from G Suite are unable to reach their destinations?
- What are the changes to our Office 365 environment after the connection with HENNGE One has been set up?
- What are the procedures to add additional domain?
- What should I do if I want to stop using the existing domain?
- What are the procedures to add more services to the existing contract?
- Who should I contact if I want to make inquiries in regards to contract agreement?
- What should I do if the person in charge to administer HENNGE One is changed?
- What are the procedures to renew an existing contract?
- What are the procedures to add more user accounts?
- What should I do when e-mails from Outside of the Organisation are unable to reach us?
- Is there a limit for Sending and Receiving email?
- Is retention period for past transmission and reception log stipulated?
- How to find out why the e-mails are being delayed?
- What are the URLs for HENNGE One Services?
- How can I check if the emails are transmitted and received properly?
- How to obtain a message source?
- How can I restrict users so they can only search for specific email addresses?
- How to check the SPF record to ensure that it is correctly registered?
- What are the types of typical error emails?
- How to minimise the number of emails being filtered as spams?
- What FQDN (URL) or IP address should be set for access permission when our company is using a Web proxy server and Web filtering software?
- What is the maximum size of sending an email?