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  1. HENNGE One Help Center
  2. HENNGE One General
  3. FAQ

FAQ

  • Troubleshooting for Each HENNGE One Service
  • Who should I contact if I want to make inquiries in regards to contract agreement?
  • What are the procedures to add more services to the existing contract?
  • What are the procedures to renew an existing contract? (For customers with contracts in overseas)
  • HENNGE One License Concept
  • How to confirm the number of licenses under contract?
  • What are the procedures to add more user accounts?
  • Regarding the "Main Domain".
  • I Want to Add a Domain for Use
  • Is it possible to change the URL after we changed our primary domain?
  • Is there a limit on the number of domains that can be added?
  • What should I do if I want to stop using the existing domain?
  • How to check HENNGE One's operational status/defect information
  • The Log Duration for different HENNGE One Services
  • [For Reseller] Changing a registration for contact and person in charge of HENNGE One
  • Regarding the contact information for the HENNGE One support desk.
  • Data center locations for HENNGE One
  • Language Support of each HENNGE One service
  • How can I set up languages on each browser?
  • About Character Corruption in HENNGE One CSV File
  • Error Message Collection Microsoft Graph PowerShell
  • Installation of the Microsoft Graph PowerShell SDK
  • Connect to Microsoft365 using Microsoft Graph PowerShell
  • How to clear the Cache in the Browser?
  • What are the changes to our Microsoft 365 environment after the connection with HENNGE One has been set up?
  • Is there a limit for Sending and Receiving email?
  • What are the URLs for HENNGE One Services?
  • How can I check if the emails are transmitted and received properly?
  • What are the types of typical error emails?
  • What FQDN (URL) or IP address should be set for access permission when our company is using a Web proxy server and Web filtering software?
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