Target
- Users who are using HENNGE Access Control and logging in using OTP (One-Time Password)
Purpose
Explaining the login process to HENNGE Access Control using OTP.
Notes
- The content of this article is based on the product as of December 2024 and is subject to change without notice.
- The screen display may vary depending on the OS, version, and model of the device you are using.
- For information on how to install and set up the application to receive OTP, please refer to the following steps:
Setting up to receive OTP with an application
Table of Contents
- If you want to reduce the input of one-time passwords and improve user convenience
Username + Password + HENNGE Lock - If you want to combine device certificates to achieve passwordless and secure login
HENNGE Device Certificate + HENNGE Lock - If you need to log in with an emergency one-time password in case of device loss
Emergency OTP
※ You need to be provided with an emergency OTP by the administrator in advance.
Procedure
Username + Password + HENNGE Lock
1. Access the user portal, enter your username and password on the login screen, and log in.
2. The browser will display "Please approve the login".
3. HENNGE Lock will be pushed to the device (iOS / Android) where HENNGE Lock is set.
4. Open HENNGE Lock on the device and tap [Accept] to confirm the login.
5. The browser screen will switch, and the user portal will be displayed.
HENNGE Device Certificate + HENNGE Lock
1. Click [Certificate Login] on the HENNGE authentication screen.
2. A popup will appear to select the device certificate, choose the appropriate certificate.
※ If you have multiple installations, they will be displayed.
3. HENNGE Lock will be pushed to the device (iOS / Android) where HENNGE Lock is set.
4. Open HENNGE Lock on the device and tap [Accept] to confirm the login.
5. The browser screen will switch, and the user portal will be displayed.
Emergency OTP
1. Access the user portal, enter your username and password on the login screen, and log in.
2. Click "Enter OTP (6-digit number)" when prompted with "Please approve the login".
3. Enter the emergency OTP on the input screen and click [Login].
4. The user portal will be displayed, so set up the OTP.
For the OTP setup procedure, please refer to the following article.
Access Control OTP (One-Time Copy Password) Setting in the Application
Related Procedures
Please see the following steps for setting up HENNGE Lock.
Setting up OTP (One-Time Copy Password) in the Application