Search Email

Target

This article is intended for administrators who perform the initial setup and operational management of HENNGE Email Archive.

Purpose

This article explains how to search for archived emails in HENNGE Email Archive.

Notes

1. The content of this article is based on the product specifications as of February 2024 and may change without notice in the future.

2. Actual screen confirmation and configuration changes require administrator privileges for HENNGE Email Archive.

3. Please refer to the login information sent to you at the time of introduction for the URL and login information of the HENNGE Email Archive management screen.

Detailed Explanation / Procedure

Search for archived emails in HENNGE Email Archive can be done in the HENNGE Email Archive management screen left menu [ Archive Search ].

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Storage Status

HENNGE Email Archive provides a real-time storage period where viewing/downloading of the email body information is directly possible, and a backup storage period that requires defrosting to view/download the email body.

Data within the real-time storage period

・Searchable / Basic information display: Possible

・Viewing / Downloading of the body: Possible

Data within the backup storage period

・Searchable / Basic information display: Possible

・Viewing / Downloading of the body: Possible after defrosting

※ For the defrosting procedure of frozen emails, please refer to the chapter "Defrosting Procedure" below.

Search Conditions

By selecting [ + ], it is possible to combine conditions and search.

In case of long search periods or complex search conditions, the search may time out.
If a timeout occurs, try shortening the search period or changing the search conditions.

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Search Period: It is possible to search for emails within the specified period.

From: It is possible to search by specifying the From address.

To / Cc / Bcc: It is possible to search by specifying To, Cc, Bcc addresses.

Envelope From: It is possible to search by specifying the Envelope From address.

Envelope To: It is possible to search by specifying the Envelope To address.

Subject: It is possible to search by specifying the subject.

Attachment: It is possible to search by specifying the presence of attached files.

Keyword: It is possible to search by specifying keywords contained in the subject, body, and attached files.

Storage Status: It is possible to search for archived emails based on the storage status, "Defrosting or Defrosted," "Defrosting," or "Defrosted."

Condition operators according to each search condition can be set.

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Containing: Search for emails containing the specified string.

Not Containing: Search for emails that do not contain the specified string.

Matches: Search for emails containing addresses that match the specified ones exactly.

Not Matching: Search for emails that do not contain addresses that match the specified ones exactly.

Contains Other Than: Search for emails containing strings other than the specified ones.

Exists: Search for emails with conditions or specified strings.

Does Not Exist: Search for emails without conditions or specified strings.

It is possible to set multiple search conditions.

AND Condition 1: It is possible to add search conditions by selecting [ + ], as shown in the example below.

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AND Condition 2: It is possible to add conditions as shown in the example below, by adding conditions with "Keyword1 Keyword2" separated by a space.
In the case of a full-width space, the full-width space itself is treated as a keyword.

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OR Condition: It is possible to add conditions as shown in the example below, by adding conditions with "Keyword1 OR Keyword2."

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Search Procedure

1. Set the necessary search conditions and select [ Search ].

In the example below, a search was performed with the [ Search Period ] set from "2021-02-02" to "2021-03-10" and [ From ] set to "user1@example.com", and data within the real-time storage period is displayed.

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2. If you want to see the details, select the target email.

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Defrosting Procedure

1. Set the necessary search conditions and select [ Search ].

In the example below, data within the backup storage period is displayed.

For data within the backup storage period, the "Storage Status" is set to "Frozen."

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2. Select the target email.

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3. To view the body and download the data, select [ Defrost ].

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4. Confirm that the "Storage Status" is set to "Defrosting."

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※ Defrosting may take several hours.

※ It is not possible to start the defrosting process for multiple emails at once, but by following the steps in this section for each email, it is possible to defrost multiple emails at the same time.

          
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