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Customers using HENNGE Email Archive Classic
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Thank you for using HENNGE Email Archive.
We would like to inform you of the end-of-life plan for HENNGE Email Archive Classic, which we have been announcing since May 2025, as follows.
Classic End-of-Support Date: September 30, 2026
■ About the End of Support for Classic
HENNGE Email Archive currently offers both Classic and Modern versions.
The Modern version, which officially launched in December 2024, incorporates feedback received for the Classic version and significantly improves usability.
To continue providing even greater value to our customers, we will focus on updating the Modern version and will end support for the Classic version on September 30, 2026.
Classic version URL (scheduled to end on September 30, 2026): https://console.hdems.com/
Modern version URL (officially released in December 2024): https://archive.hennge.com/login
If you are currently using the Classic version, please migrate to the Modern version by the end-of-support date above.
■ How to Start Using the Modern Version
To use the Modern version, initial setup is required only on your first access by following the steps below.
- Log in to the Classic version as the initial admin. (*1)
- From the banner at the top of the Classic version screen, enter the admin email address to be set for the Modern version.
- (If you are using multiple accounts in the Classic version) Add the necessary accounts to the Modern version. (*2)
(*1) The initial admin information was provided at the start of your service in a file named “【Your Company Name】HENNGE One Login Information.”
For detailed migration procedures, please refer to the following Help Center article.
Getting Started with Email Archive Modern
(*2) To add users to the Modern version, either register them individually from the Modern version or use the user and Search Policy Settings migration feature from the Classic version.
For details on the user and Search Policy Settings migration feature, please refer to the following Help Center article.
[Email Archive Classic] How to Migrate Users and Search Policy Settings to Email Archive Modern
Please rest assured that these procedures will not affect your stored emails. Both the Modern and Classic versions operate on a shared data storage area.
We have prepared various Help Center articles to assist you in getting started with the Modern version. Please make use of them.
Announcement of the Official Release of Email Archive Modern
Frequently Asked Questions about Migrating to Email Archive Modern
[Email Archive Modern] Admin Help
[Email Archive Modern] Update Details
We plan to release many new features in the Modern version to meet your needs.
We appreciate your continued support of HENNGE Email Archive.