Download Email

Target

This article is intended for administrators who perform the initial setup and operational management of HENNGE Email Archive.

Purpose

This article explains how to download archived emails in HENNGE Email Archive.

Notes

1. The content of this article is based on the product specifications as of March 2021 and may be subject to change without notice.

2. HENNGE Email Archive administrator privileges are required for actual screen verification and configuration changes.

3. Please refer to the login information sent during installation for the URL and login information for the HENNGE Email Archive management screen.

Detailed Explanation / Procedure

Downloading archived emails in HENNGE Email Archive is available in the HENNGE Email Archive management screen left menu [Archive Search].

1.png

Individual Download

1. Search for the archived email.

Refer to the following page for search instructions.

Search for Email

2. Select the target email and choose [Download] to download it in eml format.

2.png

Bulk Download

1. Search for the archived email.

Refer to the following page for search instructions.

Search for Email

2. Select [Download], and you can download multiple messages displayed on this page in mbox or pst format.

3.png

3. Select [Download Range] and [Format], then choose [Download].

4.png

※ It is possible to display up to 200 emails in the search results. If you want to download more than 200 items, you need to follow the steps of this item for each page.

※ The maximum file size that can be downloaded at once is 500MB.

※ While one user is downloading, other users cannot download.

          
Was this article helpful?