Question
We are currently performing automatic encryption exclusion settings for attached files, but we do not plan to use the automatic encryption function in the future.
How can we make the necessary configuration changes?
Answer
Below, we will guide you on how to disable the automatic encryption settings currently in use.
Additionally, if you wish to exclude only specific destinations from automatic encryption or have other specific requirements for exclusion, please also refer to the "How to set "No auto-encryption" under certain conditions" article for more information.
Method 1. Turn off the "Encrypt Attached Files" setting configured in each rule
Changing the "Send with ZIP encryption" setting configured for each rule in the [Rule Groups] to "Send unmodified" will disable the automatic encryption function.
Changing the settings for all rules under "Send with ZIP encryption" is necessary.
1. Click on the edit button (gear icon) of the corresponding rule in the [Rule Groups].
2. Change "Attachments" to "Send unmodified" and click "Apply".
※ It is recommended to modify the "Group Name" and "Rule Name" if necessary.
※ If there are many changes, bulk changes via YAML/JSON files are also possible.
By exporting the current settings, deleting only the sections where file encryption is enabled (encrypt: true), and importing the modified file, it is possible to disable file encryption in bulk. Please note that when changing settings via configuration files, all modified sections will be overwritten during registration.
If you require detailed instructions, please contact Customer Success Guide. We will support you with the configuration.
Reference: "Columns (Rule Groups) in YAML Files", "Exporting HENNGE Email DLP Settings"
Method 2. Set the encryption policy to "Do Not Encrypt"
Set the "Do Not Encrypt" option in [Encryption Policies].
1. Click "Create" on the [Encryption Policies] screen.
2. Create a definition for not encrypting.
1) Priority: Optional (highest priority)
2) Sender: All
3) Recipient: All
4) Encryption Type: Don't encrypt
※ With the above settings, even if "Send with ZIP encryption" is set in the rule settings, file encryption will not be performed.
If you have any questions about the settings, please contact HENNGE Customer Success Guide. We will assist you with the configuration.