Access Control Check user access logs – HENNGE One Help Center

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This article explains how to individually check user access logs in the modern view of the HENNGE Access Control administration screen.

This article is based on the product specifications as of October 2024 and may be subject to change without notice.
Administrator permissions for HENNGE Access Control are required to verify actual screen confirmation and settings changes.

1. Access the HENNGE Access Control administration screen.

For instructions on how to access the administration screen, please refer to the following article:
How to Access the HENNGE Access Control Administration Screen

2. Access the [User] - [Users] in the left menu of the HENNGE Access Control administration screen.

3. Click on [LOG] of the target user.

4. Select the timestamp and conditions, and perform the search.

The following conditions can be specified:

Value	Content	Description
IP	IP address of the access source
Connection	Permission or denial of access	Multiple selections possible
Type	Environment of the access source (PC browser, mobile browser, HENNGE Secure Browser)	Single selection or all selections possible
SSO Target	Name set in [Connected Services] for the service provider that attempted access	Specify with an exact match Microsoft 365 is displayed as Microsoft Online Service, Google Workspace is displayed as Gmail

5. Download the access logs in CSV format as needed.

The following items can be confirmed in the access logs:

Value	Content
Timestamp (ASIA/TOKYO)	Displays the date and time of the access
IP Address	Displays the IP address of the access source
Type	Displays the environment of the access source (PC browser, mobile browser, HENNGE Secure Browser)
Authentication Result	Displays the result of the authentication

The main items displayed in the downloaded CSV are as follows:

Value	Content	Description
Timestamp	Displays the date and time the access was made
Username	Displays the username of the target user
Login successful	Displays one of the notes in the notes column	TRUE: Displayed when authentication is successful FALSE: Displayed when authentication fails
IP address	Displays the IP address of the access source
Device Type	Displays the environment of the access source (PC browser, mobile browser, HENNGE Secure Browser)
Detail	Displays the reason for authentication failure
Reason	Displays the reason for authentication failure
Entrance Pass ID	Displays the ID of the entrance pass (cookie)
Certificate ID	Displays the ID of the HENNGE Device Certificate
Login Type	Displays one of the notes in the notes column	web: Displayed when authentication is performed on the HENNGE Access Control login screen that does not fall into the following categories saml: Displayed when SAML authentication is performed with the Service Provider ws-fed: Displayed when federation authentication is performed
SSO Target	Displays the name set in [Connected Services] for the Service Provider that attempted access	Microsoft 365 is displayed as Office 365, Google Workspace is displayed as Gmail