Questions
Please tell me how to issue an OTP and its expiration date.
Answer
There are three patterns for issuing an OTP and its expiration date.
Procedure using "OTP Generation Application"
Use a smart device as an OTP authentication device.
Issue an OTP with the "OTP Generation Application" installed on the smart device.
- Expiration Date: A different value is automatically generated every 30 seconds, and the expiration date for each OTP is a maximum of 1 minute and 30 seconds.
※ It is assumed that the time on the device with the OTP Generation Application installed is accurate. - Settings: Refer to the following steps for configuration.
HENNGE Access Control User Console Guide (Part 1)
※ Please refer to "3. One-Time Password (OTP) Settings".
"OTP Generation Application"
- Recommended App
HENNGE Lock
【iOS】https://apps.apple.com/jp/app/hennge-lock/id1457679156
【Android】https://play.google.com/store/apps/details?id=com.hennge.pushotp - Other Compatible Apps
【Android】Google Authenticator
https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2
Procedure using Email Address
Notify the OTP to the specified email address.
- Expiration Date: A different value is automatically generated every 30 seconds, and the expiration date for each OTP is a maximum of 1 minute and 30 seconds.
- Settings: Refer to the following steps for configuration.
HENNGE Access Control User Console Guide (Part 1)
※ Please refer to "3. One-Time Password (OTP) Settings".
Procedure using "OTP Emergency Token"
Use the "OTP Emergency Token" that only administrators can confirm/configure.
Refer to the following steps for confirmation/configuration.
※ OTP Emergency Token
This is a one-time use password. Once used, the OTP Emergency Token becomes invalid.
Multiple settings can be configured for each user.
1. Log in to the HENNGE Access Control Administration with administrator privileges.
※ The URL for the HENNGE Access Control Administration is provided in the service start notification.
2. Click on [Users].
3. Click on the user you want to configure/confirm.
4. Confirm the [OTP Emergency Token] on the Edit User screen.
※ The "OTP Emergency Token" is displayed masked, so please copy the value using the [Copy] button and check it in a notepad or similar.
※ Initially, 5 tokens are registered, but if you frequently use the "OTP Emergency Token", you can set more (up to 50).
※ It is possible to set an arbitrary value, but you cannot issue and use multiple OTP Emergency Tokens with the same value.