Question
We have a subscription to Email Archive. Could you please explain the difference between the "Real-time Period" and the "Backup Period"?
Answer
Email Archive provides two types of retention periods: the "Real-time Period" and the "Backup Period."
For data within the Real-time Period, you can immediately View / Download Body information.
For data within the Backup Period, only some information can be Confirmed without decompression. You can Confirm the content by performing the email decompression process.
※ Data within the Backup Period is stored in long-term storage.
※ Emails are included in the Target for Search Email in either Period.
| Data within the Real-time Period | Data within the Backup Period | |
| Search | Available | Available |
| View / Download Body | Available |
Unavailable ※ Available after decompression |
※ To Confirm your environment or change the Period, please refer to the following article.
[Email Archive Modern] Change Backup Duration for Archived Emails
※ To Confirm screen images and learn how to perform the email decompression process, please refer to the following article.
[Email Archive Modern] How to Search Archived Emails
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