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  1. HENNGE One Help Center
  2. HENNGE Email Archive
  3. FAQ

FAQ

  • Preview of email body of archive search results
  • Can archived emails in HENNGE Email Archive be used as evidence
  • Deletion or modification of the archived emails
  • About searchable files in the archive
  • If I delete an email that has been suspended or requested for approval on HENNGE Email DLP, will that email be archived?
  • Archive search timeout
  • How do I set up Google Workspace in order to allow only specific member/group to use Email Archive?
  • What are the outputs of downloading the TSV files for HENNGE Email Archive?
  • Is the HENNGE Email Archive on Google Workspace compatible with Microsoft 365?
  • Which mails are the targets for Email Archive (Google Workspace)?
  • Which mails are the targets for Email Archive (Microsoft 365)?
  • How long does it take time to be able to search emails in HENNGE Email Archive?
  • How can I restrict users so they can only search for specific email addresses?
  • How to open the batch-downloaded [mbox] format files from Email Archive?
  • Incident in which emails received from a business system are excluded from archiving
  • Batch download of search results with header download function
  • What is the maximum number of Email addresses that could be added to the Search Policy?
  • Defrosting of archive data
  • About the defrosting period of archive data
  • Regarding the completion of defrosting archive data.
  • Email Archive account password policy
  • Archive Advanced Search Query
  • How can I control access to HENNGE Email Archive Admin Console?
  • How to Use the Backup Function
  • How to permit users to access to searching feature in HENNGE Email Archive?
  • How can I set access rights for users to access HENNGE Email Archive Admin Console?
  • Is it possible to download the searched archive mails?
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