Question
What is the difference between the "Real-time Period" and the "Backup Period"?
Answer
Email Archive has two types of storage periods: "Real-time Period" and "Backup Period".
※ For checking your environment or changing the period, please refer to the following article.
[Email Archive Modern] Admin Help - [Setting the period for which emails are archived (Backup Period)]
Archive data included in the Real-time Period is stored in a state where the message body information can be viewed/downloaded immediately.
Archive data included in the Backup Period is stored in a long-term storage area.
These data are subject to email search and appear in the search results list, but to view/download the message body information, decompression work is required.
| Data during Real-time Period | Data during Backup Period | |
| Search | Possible | Possible |
| View/Download Message Body | Possible | Not possible ※ Possible with decompression |
For screen images and decompression operation methods, please refer to the following articles.
Email Archive Classic: [Email Archive Classic] Search Emails
Email Archive Modern: [Email Archive Modern] Admin Help - [Search/Download Archived Emails]