Questions
How can I configure Google Workspace so that only specific members or groups can use Email Archive?
Answer
By following the steps below, only specific members or groups in Google Workspace can use Email Archive.
Change Organizational Unit
1. Click [Directory] - [Organizational Units] in the sidebar of the Google Admin Console.
2. Click [Create Organizational Unit].
3. A popup screen for [Create New Organizational Unit] will appear, enter any organizational unit name and click [Create].
4. Click [Users] in the sidebar and select [All Organizational Units Users].
5. Check the checkbox for the users you want to target for Email Archive.
※ If you want to archive incoming emails where the sender is an internal user outside the specified organizational unit and the recipient is a user in the organizational target, you need to add that sender address to the organization.
6. Click [Other Options] - [Change Organizational Unit] in the tab at the top right.
7. Select the organization created in step 3 and click [Continue].
8. A popup screen for confirming user movement will appear, click [Update].
Email Archive Connection Settings
1. Refer to the following article to perform the connection work with Email Archive.
Email Archive Connection Work (Google Workspace)
※ In step 4 of "Google Workspace Work" in the above article, after selecting the created organizational unit from [Organizational Units] displayed in the left menu of the routing settings screen, perform each routing setting.
※ If you do not select the target organizational unit at the above location, you cannot set it for the created organizational unit.