Overview
This article explains to Secure Transfer admins how to configure various settings (such as file size and security) for the Secure Transfer tenant.
Notes
- The content of this article is based on product specifications as of July 2026 and is subject to change without notice.
- If you manage multiple domains, the tenant admin can change settings for all domains.
Domain admins can change settings only for the domains they manage. - For instructions on how to access the administration, please refer to the following article.
[Secure Transfer] How to log in to the administration
Procedure
1. Click the menu you want to configure from the left menu.
* The screenshot below shows an example of changing [File Size].
2. On the settings screen, select the domain you want to configure from [Selected Domain], change the settings, and click the [Save] button.
* [Selected Domain] is not displayed for domain admins.
Fields (Transfer Settings)
The following is an overview of the menus related to transfer settings.
| Name | Description | Notes | |
| File Size | Maximum file size that can be uploaded in a single transfer | * The maximum configurable size depends on your contract. | |
| File Download Restrictions | Restrictions on downloading encrypted files by users and guests | If enabled and an encrypted file is uploaded, the file will not appear on the download screen even if the URL is accessed. Reference: Files subject to Secure Transfer virus scan |
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| Transfer Type | Types of transfers users can create |
After changing the transfer type, you will not be able to add files or edit links for transfer types that are not permitted. (You can still stop links or download files.) |
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| File Retention | File Expiration Period | Total period during which uploaded files are valid |
* This feature is available only for HENNGE One Pro contracts. Uploaded files are retained until the file expiration period. Updated settings apply only to newly created file transfers. For more details, please refer to the following article. |
| Transfer Expiration Period | Period during which uploaded files can be shared with guests (1 - 31 days) |
If you are not on the HENNGE One Pro plan, files are deleted after the transfer expiration period. Updated settings apply only to newly created file transfers. |
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| File Retention Period | Period during which Secure Transfer retains uploaded files (0 - 365 days) |
* This feature is available only for HENNGE One Pro contracts. Files that have passed the transfer expiration period are retained without deletion for the file retention period. Updated settings apply only to newly created file transfers. |
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| File Management | Process when users delete files |
If Enable File Archiving is enabled, files deleted by users will be archived instead. Archived files can be downloaded by the creator of the file transfer and admins. Archived files are not displayed on the guest download page and are not counted toward the transfer's file size or file count limits. For more details, please refer to the following article. |
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* HENNGE One Pro plan screen
* Screen for plans other than the above
Fields (Link Settings)
The following is an overview of the menus related to link settings.
* If you change the security policies, you will not be able to edit the security policies for links created before the change that do not match the new security policies from the [Transfer History] screen. (You can still stop or reactivate links.)
| Name | Description | Notes | |
| Security Policies (Security Types) |
Email Verification | Setting to require email address verification when downloading files |
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| Password Protection for Users | Setting to require password protection when downloading files |
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| Password Length | Minimum number of characters for passwords | － | |
| Password Characters | Types of characters that can be used for passwords | The following special characters can be used (excluding spaces). ~!@#$%^&*()_+`-=|[]\:";'<>?,./ * If all options are unchecked, "upper case, lower case, and numbers" will be used for auto-generated passwords. |
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| Extended Policies | If both email address verification and password protection are optional, you can require at least one of them. | － | |
| Download Limit | Maximum Value | Maximum number of times a guest can download each file uploaded via the "Send" feature | * Users can set the download count per transfer up to the maximum value. |
| Default Value | Default download count automatically set when creating a link | The default value is automatically set when creating a download link. | |
| Expiration Limit | Maximum Value | Maximum expiration period for generated file transfer URLs | * Users can set the value per URL up to the maximum value. |
| Default Value | Default expiration period automatically set when creating a link | The default value is automatically set when creating a download link. | |
| Guest Consent Screen | Enable/disable the guest consent screen and change the message displayed on the consent screen | * If you use this as a GDPR consent screen, please refer to About GDPR compliance. * This setting is optional. |
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| Guest Verification Period | Period during which re-verification is not required for file transfers after passing email or password verification once | You can set a period from 1 hour to 90 days. | |
| Default Email Composing Settings | Email Client | Default app that opens when the user clicks the Compose Email button |
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| Email Separator | Separator used when composing emails or copying email addresses |
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Fields (Account)
The following is an overview of the menus related to account settings.
| Name | Description | Notes |
| User Management | Display user list and change user roles |
For instructions on how to configure roles, please refer to the following article.
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| User Login Restrictions | Only users with admin roles can log in to Secure Transfer |
* Displayed only when using Microsoft 365 / Google Workspace authentication. * You can restrict user access by registered domain. |
| Group Login Restrictions | Restrict access to specified Google Workspace groups only | * Displayed only when using Google Workspace. For setup instructions, please refer to the following two articles in order. [Secure Transfer] Google Workspace Group Restriction Prerequisites [Secure Transfer] How to configure Google Group Login Restrictions |