Target
- Secure Transfer Admin
Purpose
- This article explains how to configure various settings (such as file size and security) for your Secure Transfer tenant.
Notes
- The content of this article is based on product specifications as of February 2026 and is subject to change without notice.
- If you manage multiple domains, the tenant admin can change settings for all domains.
Domain admins can change settings only for the domains they manage. - For instructions on how to access the Administration, please refer to the following article.
[Secure Transfer] How to log in to the Administration
Procedure
1. Click the menu you want to configure from the left menu.
* The screenshot below shows an example of changing [File Size].
2. On the settings screen, select the domain you want to configure from [Selected Domain], make your changes, and click the [Save] button.
* [Selected Domain] will not be displayed for domain admins.
Items (Transfer Settings)
The following is an overview of the menus related to transfer settings.
| Name | Description | Notes | |
| File Size | Maximum file size that can be uploaded in a single transfer | * The maximum configurable size depends on your contract. | |
| File Download Restrictions | Restrictions on downloading encrypted files by users and guests | If enabled and an encrypted file is uploaded, the file will not appear on the download screen even if the URL is accessed. Reference: Files subject to Secure Transfer virus scan |
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| Transfer Type | Types of transfers users can create |
After changing the transfer type, you will not be able to add files or edit links for transfer types that are no longer allowed. (You can still disable links or download files.) |
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| File Retention | File Expiration Period | Total period during which uploaded files remain valid |
* This feature is available only for HENNGE One Pro contracts. Uploaded files are retained until the file expiration period. Updated settings apply only to newly created transfers. For details, please refer to the following article. |
| Transfer Expiration Period | Period during which uploaded files can be shared with guests (1 - 31 days) |
If you are not on the HENNGE One Pro plan, files are deleted after the transfer expiration period. Updated settings apply only to newly created transfers. |
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| File Retention Period | Period during which Secure Transfer retains uploaded files (0 - 365 days) |
* This feature is available only for HENNGE One Pro contracts. Files that have passed the transfer expiration period are retained without deletion during the file retention period. Updated settings apply only to newly created transfers. |
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| File Management | Process when users delete files |
If file archiving is enabled, files are archived instead of deleted when users delete them. Archived files can be downloaded by the creator and admin of the transfer. Archived files are not displayed on the guest download page and are not counted toward transfer storage or file number limits. For details, please refer to the following article. |
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* HENNGE One Pro plan screen
* Screen for plans other than above
Items (Link Settings)
The following is an overview of the menus related to link settings.
* If you change the security policy, you will not be able to edit the security policy for links created in the past that do not match the new policy from the [Transfer History] screen. (You can still disable or re-enable links.)
| Name | Description | Notes | |
| Security Policies (Security Type) |
Email Verification | Setting to require email address verification when downloading files |
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| Password Protection for Users | Setting to require password protection when downloading files |
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| Password Length | Minimum number of characters for passwords | － | |
| Password Characters | Types of characters that can be used for passwords | The following special characters can be used (excluding spaces). ~!@#$%^&*()_+`-=|[]\:";'<>?,./ * If all options are unchecked, "upper case, lower case, and numbers" will be used for auto-generated passwords. |
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| Extended Policies | If both email verification and password protection are set to optional, you can require at least one of them. | － | |
| Download Limit | Maximum Value | Maximum number of downloads per file by guests for files uploaded via the "Send" feature | * Users can set the number of downloads per transfer up to the maximum value. |
| Default Value | Default number of downloads automatically set when creating a link | The default value is automatically set when creating a download link. | |
| Expiration Limit | Maximum Value | Maximum expiration period for generated transfer URLs | * Users can set the expiration period for each generated URL up to the maximum value. |
| Default Value | Default expiration period automatically set when creating a link | The default value is automatically set when creating a download link. | |
| Guest Consent Screen | Enable/disable the guest consent screen and change the message displayed on the consent screen | * If you use this as a GDPR consent screen, please refer to About GDPR compliance. * This setting is optional. |
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| Guest Verification Period | Period during which guests are not required to re-authenticate after passing email or password verification for a transfer | Can be set from 1 hour to 90 days. | |
| Default Email Composing | Email Client | Default app that opens when users click the compose email button |
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| Email Separator | Separator used when composing or copying email addresses |
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Items (Account)
The following is an overview of the menus related to account settings.
| Name | Description | Notes |
| User Management | Display a list of users and change user roles |
For instructions on how to set roles, please refer to the following article.
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| User Login Restrictions | Only users with admin roles can log in to Secure Transfer | * Displayed only when using Microsoft 365 / Google Workspace authentication. |
| Group Login Restrictions | Restrict access to specified Google Workspace groups only | * Displayed only when using Google Workspace. For instructions, please refer to the following article. [Secure Transfer] How to set Google Group Login Restrictions |