Question
When attempting to change the user's password on the admin console, an error occurs stating 'Password should not be changed'
Answer
When attempting to change the password of a user synchronized from Active Directory, the following error is displayed.
Users whose passwords are synchronized from Active Directory have their passwords mastered in Active Directory. Therefore, please change the password in Active Directory, as attempting to change it elsewhere will result in this error.
In cases of emergency, such as when immediate synchronization with Active Directory is not possible, you can click 'Force Password Change' to temporarily enforce a password change. However, please be aware that if the password is synchronized from Active Directory due to regular synchronization, the password on the Active Directory side will be overwritten.