Question
An issue has occurred with Access Control, and I can no longer log in to Microsoft 365.
I would like to temporarily disconnect the single sign-on integration between Microsoft 365 and Access Control, so please provide the procedure.
Answer
If an issue occurs with Access Control and you cannot access Microsoft 365 temporarily via Access Control, please perform the "Delete Domain" in the disconnection procedure below.
[Access Control] Disconnection Procedure (Microsoft 365)
※ Passwords set or updated in Access Control are not synchronized to Microsoft 365.
If the password for a new user or on the Microsoft 365 side is unknown, please perform the "Microsoft 365 Password Reset" in the above disconnection procedure.
After resolving the issue, please perform the federate connection again.
[Access Control] Federate Connection Work with Microsoft 365