[Tadrill] Implementation Procedure List (Microsoft 365)

Overview

This article describes the Procedure for customers using Microsoft 365 (Exchange Online) to implement Tadrill, from preliminary checks through configuring Tadrill Training emails and the Report Add-on, to beginning operations.

Prerequisites

1. HENNGE One Customer Portal account
   Check the login URL for the Tadrill admin console and the initial admin account Info.
   For the Procedure to check this Info, see [Customer Portal] Checking the List of HENNGE One Services.
2. Account with Tadrill admin privileges
   ※A license that enables the use of Exchange Online and Microsoft 365 Global Administrator privileges must be assigned.

Notes

1. The contents of this article are based on the product as of October 2026 and may be changed without prior notice.
2. Before implementing Tadrill, review previously reported issues and make the necessary preparations.
   Reported Issues with HENNGE One
3. When using Tadrill, some features may not be available in certain email applications due to product specifications. Before implementation, be sure to check HENNGE One System Requirements to confirm that your environment meets the product requirements.

Table of Contents

Procedure

1. Environment Settings

Make the Settings changes required to begin using Tadrill with your Microsoft 365 environment.

1. [Tadrill] Service Permission Settings (Microsoft 365) 
   This procedure allows connections from Tadrill to Microsoft 365 and enables login.
2. [Tadrill] DMI (Direct Message Injection) Settings (Microsoft 365) 
   This feature uses an API to create Training emails directly in users' mailboxes.
   ※It is also possible to use SMTP delivery without using the DMI feature. When using the DMI feature, please review the Notes in the article before use, as there are considerations such as not being able to Send emails to a Group address.
3. [Tadrill] Connection Filters Settings (Microsoft 365) 
   This procedure prevents Training emails sent from Tadrill from being identified as spam.
4. Sandbox Bypass Configuration (Microsoft 365) 
   This procedure prevents Training emails sent from Tadrill from being subject to sandbox testing.
5. [Tadrill] Bypass Content Block for Exchange Online (Microsoft 365) 
   This procedure ensures that opens of Tadrill Training emails are counted correctly.
6. [Cloud Protection] Whitelisting When Using Tadrill Together
   This procedure configures settings so that Tadrill Training emails are not quarantined by Cloud Protection scans in environments that use Cloud Protection and Tadrill together.

2. Distribution of the Tadrill Report Add-on and User Submission

Distribute Tadrill Alert (Report Add-on) in bulk to Outlook throughout the organization, allowing end users to report Tadrill Training emails and suspicious emails they receive to the admin.

1. [Tadrill] Permission Settings for Tadrill Alert (Reports Add-in) (Outlook) 
   This procedure allows access to Tadrill Alert (Report Add-on) throughout the organization.
2. Announcement of Tadrill Alert (Report Add-on) usage
   Notify end users that Tadrill Alert (Report Add-on) will be distributed and inform them how to use it.
   • [Tadrill] How to Use Tadrill Alert to Report Suspicious Emails (Microsoft 365 Outlook for PC)
   • [Tadrill] How to Use Tadrill Alert to Report Suspicious Emails (Microsoft 365 Outlook Mobile App) 
3. [Tadrill] Tadrill Alert (Report Add-on) Installation Guide (Microsoft 365 Outlook) 
   This procedure distributes Tadrill Alert (Report Add-on) to Outlook throughout the organization.
4. [Tadrill] Create / Edit Users
   Register target users for Trainings in Tadrill from the Tadrill admin screen.
   ※It is also possible to synchronize Microsoft 365 users.
   [Tadrill] User Information Synchronization Settings (Microsoft 365 → Tadrill) 

3. Operational Testing

This procedure verifies that Training emails are delivered and that Training emails can be reported using Tadrill Alert (Report Add-on).

1. [Tadrill] Submit Training Emails 
   Access the Tadrill admin screen and Submit test Training emails using the following Procedure.
2. [Tadrill] Send Training Emails
   Conduct Test training and verify that Training emails are delivered correctly, as well as the Procedure for reporting with Tadrill Alert (Report Add-on).
3. [Tadrill] Checking Training Results
   Check the Training results.

4. Introducing e-Learning（optional）

This is the implementation Procedure for using the e-Learning feature.

1. [Tadrill] Creating Courses
   To conduct Test training for users, enter the URL of the Learning material and create a Quiz.
2. [Tadrill] Creating e-Learning
   This is the Procedure for delivering e-Learning to users.
3. [Tadrill] Taking e-Learning Courses
   Take the delivered e-Learning course.
4. [Tadrill] Checking e-Learning Results
   You can check Learners' Learning Progress and their Quiz pass/fail results.

Reference materials for Training design

It is important to conduct training in Tadrill regularly rather than ending it after one or two sessions. 
We introduce the training workflow and key points for designing training programs in the following resource. Please use it as a reference for your future operations.
HENNGE Tadrill Guide.pdf

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